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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 857 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this laptop is the best i have had. Just need to get use to it. Great camera. And bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good for me i kot run big software i used. Only google chrome for email

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microphone drive not pre-installed??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone drive was not preinstalled on this laptop? Had to have Geek Squad install remotely. Other than that, nice, functional laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display at low cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and processor at affordable cost. Was able to transition from older HP quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my college-level son. Big screen, fast processor and great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I want it to. It might even park the car if I ask it nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grreat computer for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer and staff was wonderful to get it up and running good for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college. Great basic laptop for anyone not trying to spend an arm or leg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything we want it to do. Super fast processor compared to laptop it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its great it is easy to handle. Would recommend it to my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new 17 " HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding upgrade, very happy. Why anyone would consider a 15" laptop is beyond me?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to have touch screen. I am 86 years old & touch screen works better for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Replaced an 11 year old laptop. This does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional price for a high quality laptop. My Dell failed after 7 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to keep Windows 10. Had I been informed of that I probably would have just updated my old computer with a new hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good laptop at a great price. Has lots of features for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full size keyboard is a great for business use. Would recommend for remote users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good desk laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect as a desk laptop, this HP a doesn’t disappoint it is not for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget laptop for general use! Love it for browsing and watching special movies=)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but Win11 was a challenge. I'm getting used to it now, finally.

    I would recommend this to a friend