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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 857 reviews
  • Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! Just what I needed. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop and it has the best color on the screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Todd L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like computer. Had a difficult time with follow up / geek squad. Still no resolution

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP-17.3" Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say I am pleased with this new laptop, and that is more because I didn't do my research well enough. This laptop has no SD slot on it, nor does it have a CD-ROM. I should have read the description more thoroughly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sherthohn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Happy puchase would recommend buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a long time for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was so easy to set up and start using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase. Fulfills my current needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wveryone at BEST BUY is knowledgeable and a great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I wouldn’t buy another laptop! I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it a lot and feel like we made a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad sticks and is hard to get unstuck. Seems too sensitive even though I set it to heavy tap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP the same as Tims-ex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked hewit packard products not only for the price but also for the longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Glad we upgraded to this gem..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new hp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use easy to and easy to read screen messages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great gift. My nephew loves his laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer, plus new software. Learning is slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and quality HP product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much but so far it has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for working from home. Fast startup!!

    I would recommend this to a friend