Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 254 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers are impressed with the price, speed, and large screen size of the 17.3" Laptop. They appreciate the amount of storage, usability, and battery life. Some customers wish the keyboard had backlighting and the LAN card was Gigabit. Others find the laptop to be a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 254 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent laptop for small business needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in our medical practice. Fast with a crystal clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has good speed and speakers.Nice slender machine. Not happy with Windows 10, and keyboard has symbols and letters way too small for a senior to see. Noticed HP Machines all have really small letters and symbols on keyboard. I prefer the Windows 7 setup overall. However, I feel this was a really good buy, and would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value for an entry level computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, picture quality and full size keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this laptop to everybody and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great computer for any need you have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and perform's better than I could have wished for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing good office computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a never ending sea of all in ones and convertible laptops, I was drowning trying to find something without luxury festures like a touch screen and a flexible hinge that murders your laptop to give birth to a tablet... thing. This laptop save my life from a near death experience - gave me CPR and rescued my dignity. Thank you, HP!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excelent performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap and good, fast processor, design modern and light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ah....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is ok. Recommend as an extra laptop at home. This is lightweight and materials are flimsy..easy to crack/damage. For this reason, does not travel and not for use by my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the speed of this sleek sassy laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online after reviewing some of the reviews online. An hour later my laptop was ready for pickup, proceeded to the store and picked it up. They (Best Buy) made this so easy, no hassle sale, it was great. My daughter loves it, easy set up, nice display and speed. Battery life has been as advertised.....good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical HP consistency...including an issue or two

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new HP laptop, which is the zillionth HP I've owned. So far, only issue I see - actually, hear. or don't - is sound. Too low, and have tried to make it higher. Conventional stuff isn't working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to do. I needed a new one to remote into my work computer to be able to work from home. It multitasks well and doesn't bog down while using multiple applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a little slow.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been a great computer for the price. The only problem I see is that it is a bit slow in processing. Otherwise, if that isn't an issue for you, it's a nice little computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting to do any high performance task with this laptop, so I think for the price I had reasonable expectation. I wanted a laptop to to write papers, use spreadsheets and browse the internet. It's unreasonably slow at all these task to the point I'm looking at purchasing a new laptop just a few months after getting this one. Although I have high speed internet, this laptop manages to mimic dial up speeds when loading simple webpages. I cannot express how disappointed you will be with this laptop...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    P - 17.3" Laptop - Intel Core i7 - 8GB Memory - 1T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Its easy to use and it isn't heavy. I do wish it booted up a little faster, but other than that it meets my needs of paying bills and digital scrapbooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 70yo mother. So far there was one issue with connecting to her wifi but I just needed to update the drivers and now she is trolling with the best of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience with Best Buy on this purchase. The personnel at Best Buy are the best hired and sure that they so carefully hire. The product is excellent, using all day and night since purchase, thanks to the employee giving me excellent advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best deals around for someone looking for a desktop replacement. It is worth spending the extra bucks and buying/installing an SSD and an external drive adapter to convert the original 1TB drive into an external storage disk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a few week and so far like it very much. If you are looking for a good laptop with a CD drive this is the laptop for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed bag

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality effective and aestheticly straightforward. Serves basic needs and good for standard use. Downside: ineffective span of battery life.

    I would recommend this to a friend