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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 254 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are impressed with the price, speed, and large screen size of the 17.3" Laptop. They appreciate the amount of storage, usability, and battery life. Some customers wish the keyboard had backlighting and the LAN card was Gigabit. Others find the laptop to be a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 254 reviews
  • Rated 5 out of 5 stars

    Great features great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for an i7 processor. Only issue was with setting up Windows Edge browser to get my faves transferred from old computer. Finally worked it out and have a useful product for photo processing, music, and general computing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy a basic laptop and ended up getting this. I am very glad I did. I do wish the financing was extended to at least 18 months though as we bought more so we would get it, then found it didn't apply to our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product at reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop from well known manufacturer. Good components without all the whiz-bang features that drive price up. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive machine but performs very well for the price point. Screen resolution is very good to watch movies on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC has a good repetition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty getting the PC shipped to me because Best Buy could find my location and was going to ship to an Omaha Store for pickup. Omaha is 350 miles from my location. After a series of phone calls, the shipping address was finally changed. After receiving PC, it had almost no software installed on it, and software on my old computer would not run properly. This has been a bad experience for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of 10....wanted a Apple but could only afford a hp. It's done everything I asked it to do. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price if you don't need a touch screen. Excellent graphics and processor. 4 Stars...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is one we have used for years and can alaways depend on its reliability and support from HP

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop fast. Cheap and works. What more can you say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my high school student to use for school work. Easy set up. Easy to use. My daughter also streams videos and plays games. Perfect for her everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad and it does exactly what he needs it to do and it was purchased for a reasonable price. It is a solid system, that we hope will last for quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at many laptops and for the money, this eas topps, it was faster, it had more memory, and had more storage. I use it for personal use and work, it is very dependable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time laptop. A little slow, but I've turned it into my desktop and it suits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fast pic but it started acting up a few days in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to purchase Dell laptops, have had bad luck on last two. Thought I'd give HP a shot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Feels cheaply made, but decent enough to perform basic tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    not so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth for 499 dollars. pretty slow and non touch laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Highly Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically happy with the computer. Had router issues but not with the computer itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to read instructions, and very simple to operate, clear screen and fast loading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lap top in late April, I have had no issues and my daughter enjoys it. I have had no issues with it and would recommend it to my friends

    I would recommend this to a friend
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