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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2479 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,479 reviews
  • Rated 3 out of 5 stars

    HP Chromebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in April 2020 and have a cracked screen. Pls get there warranty if you buy this. Device good for 2/3rd grader. Cannot use screen mirroring. And cannot add other apps. Prob best to spend a little more for a laptop instead of a Chromebook. Cannot use online help primped that OS not supported & Browser (which is chrome) not supported for Theo HP Chromebook SMH. It is less than 6mths old. Good luck if you buy this device and again get the warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful this chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate without as many updates as other operating systems the screen does not convince me much but for the price I can not complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Chromie! I could not afford a Mac but my Chrome Book looms just like it....I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, and reliable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff pointed me the right way! I appreciate it I wouldn’t have picked any other place but there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Tablet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, just make sure you get protection!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already broken.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5/4/2020 but didn’t get to use it until about a week ago. It worked for about a week and then all of the sudden the screen went black and then started malfunctioning. It was blinking and turning different colors. Do not buy....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    5 star computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never thought that I would be buying a new computer for me. But I am a teacher and this COVID-19 has CHANGED alot. This was the best decision that I made this time around in purchasing a laptop. I like this design, it is light weight, it operates as a tablet, and it is perfect for my virtual classroom use. I've had this computer almost 30 days and don't have any complaints. Right now I do not use it on a daily basis since school is out. The battery life lasts a while as long as the computer is shut down or turned off when it is not in use. I have recommended this computer to so many seniors heading off to college this year. I bought a sleeve for it and I can barely tell that the computer is inside. Great price as well. I will be purchasing this computer again when it is time for my son to go off too college in a couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Chromebook & the upgrades since my last Chrome. The key board is easier to use, the needed touch is much lighter. The screen is bigger & has less margin. The unit itself is lighter. Of course, it's faster & I love the touchscreen.It was delivered on time & I was fascinated by how it basically started itself when I charged it up. It is easy to use, quick & exactly what I wanted & needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Nice laptop for Class

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to use. Transports great. Perfect for class!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast, easy to use, and the 360° is a great feature for watching movies. Battery life is great and the price was reasonable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Needed printed set up instructions

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sleek, light weight and fast compared to my 10 year old lap top. Very sensitive touch screen, we touched it during set up and it closed the set up screen. It should have contained some basic one page set up instructions. That being said we worked our way thru it and are discovering new things as we go along. This was the one I bought for my daughter she loves it. I bought one for my granddaughter as well in July. This review is for the one I bought my wife for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cant beat it. I would have preferred to wait for holiday sales to get a better computer, but I needed this for school. And for school applications it's great. The touch screen is great, battery life is wonderful, and general web browsing is smooth. You will start to notice some slow down with video streaming and higher demanding apps. I don't think this laptop has the RAM to handle the higher bandwidth of HD video streaming. Also, the screen doesn't have very great viewing angles. I often feel like I need to turn the brightness up to see web-pages. If you are using this for school, also know that (as of right now) you cannot access the PC/MAC versions of Office programs. You can download Word, Excel, etc, from the Play Store, but they will have limited functionality, just like the online versions. If you are looking for a computer that will handle web browsing, emails, YouTube, social media, or other basic tasks, then this would be a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Very user friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Chromebook! I just started my online business 6 weeks ago and this has been the best investment yet, It is thin and sleek. Very user friendly! The screen is big, it feels like I have a mini TV and you can flip the keyboard and turn this laptop into a tablet. It is touch screen! I got this on Cyber Monday, great sale!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Perfect for my 9 year old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook in ceramic white seems to have been a great purchase so far. My daughter loves that it folds into a tablet too. She says it hasn't froze up yet and the battery lasts a long time. She loves this Chromebook and I hope it serves us well this upcoming school year. I did have a small hiccup during the set up related to password when I logged out & tried to log back in and I used the family/parent link thing to reset the password. After going through the process a few times it finally let me sign back into the device. Other than that, the rest of the set up was simple!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop at low price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop so far. Works great and perfect size. Lightweight and slimmer than I was expecting for a reversible touch screen. Very resealable price for a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great chromebook for elementary student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as chrome books go, you can’t beat the performance, design of this one for the price. Display isn’t the greatest. You have to tilt the screen to the right angle for it to be clear. It’s a solid design, perfect size, thin and lightweight, and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this labtop. Easy set up, easy use . It’s light . Battery life last a long time when fully charged I don’t charge it for days before it dies . The touch screen is amazing in the lab top .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Very easy to use and i love that it is touch screen also. The price wasn't bad. I paid 399.99 and am happy with it. Light weight still figuring out different things that it can do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downside is you can't have files on your home screen. Besides that this is a great computer! Fast, light weight, easy to use, battery lasts a long time and kid user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a replacement. I got it for a great price. I’m really satisfied with this computer. It’s very lightweight and compact and very easy to use.

    I would recommend this to a friend