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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 2480 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, touch screen functionality, and the price of this 2-in-1 Chromebook. Many appreciate its lightweight design and long battery life, along with the positive feedback on its performance and size. The sleek design is also frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,480 reviews
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Chromebook touch laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch capability. The chrome book serves its purpose for personal use. It is light, easy to carry and has modern capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I Approve this Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Chromebook for 1 year now and I would highly recommend it to anyone interested. It is light to carry, it holds a charge for 12 plus hours, it has great sound. My personal favorite part of this product is the touch screen! I love when I am in a Google Meets session and someone is sharing their screen, I can make my screen bigger to see certain items. I would highly recommend this product. I use mine mainly for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first computer for new college students or students who are beginning their high school year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter (11) uses Chromebooks in school, and desperately wanted her own to use at home. Having had prior good experience with an HP Chromebook, we decided to get her the x360. She positively loves it. It’s easy to set up (just log in to your Google account) and easy to use. She loves to fold the screen back and use it as a touch tablet. The build quality is good, and I anticipate she’ll get several years of good usage out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    TC961

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and great value for the price. It is very easy to use. The screen size is good and it is very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use expect zoom! The display is blurry and I cannot access all the features. Besides that I love the size and how the keyboard feels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Weight

    Rated 4 out of 5 stars

    good Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Chromebook is very good for the price easy to use light weight and plenty of features to do any type of work you need to do or just watch videos

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Superb Chromebook for students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options with this Chromebook. Good memory, fast, slim and am really enjoying the flip to pad option with touch screen. A worthy purchase. I bought it on sale so it was economical too. HP is a good brand and the Best Buy team was a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Chromebook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, bought for my wife to combine her droid phone with a droid laptop. It makes her life easier. The best feature is the touch screen which lets her fully interact with photos, emails, and just adds that extra functionality. I was able to put all of her PC files and photos on a SD card, purchased at same time, which open with ease. Battery life is outstanding, wife was able to watch movies while power was out during winter storm. HP did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not so great yet, haven’t been able to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the computer was great (referring to my initial setup and login) and a great price. But within days it wouldn’t turn back on. (And it was obviously charged) Taking it into BestBuy today to see what can be done about it. I’m hoping this was just a fluke and won’t have issues in the future. It looks like a great Chromebook that should be able to meet my needs, as long as I can get it to power on...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for a pC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this comp as a pc and for gaming as well on steam

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Chromebook. I love it. Easy to use. Wish it had CD/DVD, but for the price.... it's Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! It has went above and beyond for a Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Chromebook it’s so easy to use! I’m so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buying experience. Amazing product quality. Loving the product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price laptop touchscreen works great. I use it for business and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Excellent for Basic Computing Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my older mom to use and she loves it. Easy to use, touch-screen, and really great for the most basic of computing needs (Facebook Email, Youtube). I would not recommend this for gaming or anything like that, but if you want something a little more robust than a tablet, this is a good one, especially for younger or older computer users that do not need to do anything too complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Perfect touch screen chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been researching chromebooks to use for online course work and school, but one feature I really wanted was touch screen. Touch screens are tougher to find in chromebooks and usually come with a big price premium. This HP came with that feature but at a much more reasonable price, plus 4GB of memory and 32GB of the flash memory, which makes is pretty fast for a chromebook. So far, very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer. It's lightweight, easy to use, and the touchscreen is a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fast google and documents work good.its light weight and the battery lasts long.

    I would recommend this to a friend
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