Customer Ratings & Reviews
- Model:
- 14B-CA0023DX
- |
- SKU:
- 6367735
Customer reviews
Rating 4.5 out of 5 stars with 485 reviews
(485 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ease of use and responsive touch screen of this 2-in-1 Chromebook. Its lightweight design and good battery life are also frequently praised, along with its overall quality for the price. While some users wish for more USB ports, the positive feedback on other features outweighs this minor drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choose!! Great value/quality. I recommended.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Easy to use but not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t use Chromebooks, but I decided to give this a try. It isn’t for me, but I can see why many people love it. I will be sticking to MacBooks or Windows because of the ease of use.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Taylor,
Thank you very much for your review. I'm sorry to hear that the laptop did not meet your needs.
We are always here to help and to assist you with selecting the right product for you. If you ever need help in the future, please don't hesitate to reach out to us directly at support.hp.com.
Alexis
HP Care
Rated 5 out of 5 stars
Love love love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely In love with everything about this chrome book
I would recommend this to a friendRated 5 out of 5 stars
My grandkids’ first laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for the grandkids. Excited for them to start exploring!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer..kids love it does the job for school.
I would recommend this to a friendRated 4 out of 5 stars
great as a last minute laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s great as a last minute laptop but not perfect
I would recommend this to a friendRated 5 out of 5 stars
Works well, great for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all my needs - email; internet searches; youtube.
I would recommend this to a friendRated 5 out of 5 stars
just what we wanted in a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money we spent. Always have good luck with HP
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for my Small Business and low this Chromebook
I would recommend this to a friendRated 5 out of 5 stars
Great pc for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I would definitely recommend to others.
I would recommend this to a friendRated 5 out of 5 stars
Awsome features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be any more satisfied ty such a great product
I would recommend this to a friendRated 3 out of 5 stars
Great for college students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a bad experience at the beginning because the touchscreen would stop working but other than that its a good laptop.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this and it’s awesome fast start up at open
I would recommend this to a friendRated 3 out of 5 stars
Good Deal But Went On Sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't give me the sale price. And it shipping gave me one date but finally came a week later. Overall laptop is great. But I would have like to have gotten the sale price since it came later then what I paid for it to come.
I would recommend this to a friendRated 2 out of 5 stars
Great while it worked but not for long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to use for school. It was used but not often. Unfortunately the screen broke in the corner as it opened just after the 1 year warranty and extra warranty I purchased ran out. Not worth the price if it only lasts 13 months. Better off spending half the price to get a similar item that will hopefully last longer.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does the job for a grade schooler. The video quality during a zoom call is not very sharp, though. That is where our disappointment lies.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a good tablet alternative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this chromebook as a tablet alternative. It can flip to a tablet like configuration but I discovered it is too heavy and large for that type of use. It also got very warm on my lap which I found uncomfortable. The worse thing though was the viewing angles. The picture gets pretty weird looking (like a colorful negative) at all but straight ahead viewing. If you're going to use this as a web connected laptop on a desk, it should be fine though.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks very much for your review. I'm sorry to hear that the laptop did not meet your expectations. We always aim to make our customers happy, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 1 out of 5 stars
Chromebooks not even worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price list laptop if you want to even call the laptop is not worth it I would not say is close to anything like I thought it would be not a computer at all it's a glorified phone with a keyboard I have one of those in my pocket without a keyboard that does just the same as my computer purchase has I'm a first time buyer never had a laptop in my life I'm very unhappy with what it does because it don't do much all the apps even asked me if it can interrupt to make a call is not a phone it is a computer Chrome operating system is junk like I said it's a glorified phone but if I would have had some customer service help and says being told that I was purchasing a cheap product had to be ordered online the associate at the store would take two days to be delivered to that location when in fact it was in the back stockroom because I placed the order the following day and it was ready in 15 minutes but Dave was told there wouldn't be no earlier than two days very I'm very dissatisfied I'm going to try to return for a full money refund so I can purchase an actual computer from HP website I do not suggest purchasing Chromebook stay away from Chromebooks all together unless you're wanting to play stuff that is available on a free phone from the government
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kyle,
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.
Please know that we are always here to help and to assist you with selecting the product that best suits your needs. If you'd like to take us up on the offer of assistance, you can get in touch with us anytime at this link: support.hp.com
Alexis
HP Care
Rated 3 out of 5 stars
Chromebook For Work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent laptop. I don't have much complaints about it except the display quality is weak.
I would recommend this to a friendRated 3 out of 5 stars
Fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get info and use. Amazon helped me the most. Your phone system is wirthkess. They contraire calls. Nobody knows anything about fire
No, I would not recommend this to a friend


















