Customer Ratings & Reviews

This is my first experience with a Chromebook, and I’ve really enjoyed learning how it works. My son uses a Chromebook for school (4th grade), and I can easily see why schools choose these devices because of intuitive and easy to use they are. Setting it up was a breeze. During the initial setup, I was prompted to indicate whether this Chromebook was for a child. Later, I was given an option to sign in with his school account, and within minutes, he had full access to all his school information. This computer is designed primarily for web use ans Google-based applications. All the programs in the Google suite operates effortlessly, with pretty much no lag at all. One thing that surprised me was the large size of the charging brick. I expected something much smaller, especially considering this uses a USB-C charging port. However, I was able to use a high-watt wall charger, and it worked just as well. Overall, getting to know this Chromebook has been a great experience. It’s perfect for anyone looking for a simple, long-lasting device primarily for internet browsing. It’s especially ideal for kids, and my son has pretty much stolen this device from me! He absolutely loves it, and the fact that he can use it independently, and even teach me a few things, speaks volumes about how user-friendly and well-designed it is.

Chromebooks are very budget-friendly machines meant to be bare minimum devices that help you complete the basics. There's not much that separates one from another. Sure, there are "premium" Chromebooks, which have better displays and more powerful processors but lack disc drives, graphics cards, or other features that would have it compete with an all-out laptop. This 14" HP Chromebook (model 14a-ne1013dx) is the newest "budget-friendly" Chromebook from HP. Costing $319, it's not expensive, but not as cheap as other basic Chromebooks on the market. And that is where I have issues with it. There are other HP Chromebooks that you can buy for less than $200. Those offer the same features as this one. HP lists this one as featuring "budget" everything: processor, graphics, and system memory. The screen is LCD and sports a 1366 x 768 resolution. These are all very bottom-of-the-barrel specs. This forces me to recommend not going with this model but a cheaper one if you are going for a basic Chromebook. The differences are not worth an additional hundred. I may be spoiled by having a Pixelbook, which was released in 2017 and still holds up in 2025. That model can be considered a "premium" Chromebook, with a higher MSRP ($550) when released, but the differences are night and day from this HP Chromebook released in 2025. The first thing I noticed was the lack of a screen. Whether it's the LCD or the resolution, the screen lacks punch, and the text isn't sharp. Using the device feels like you've taken a time machine back to 2016. However, the more I thought about it, the more I understood that this device wasn't made for someone like me. Sure, I love to write, and this is perfect to throw in a bag and travel with when all I want to do is write. But I have a lovely laptop, which can also do other things. No, this Chromebook is for a student. And it costs in tune with what a school could purchase at wholesale for an entire class. Or parents buying their child's very first "laptop." Something that will do the basics - type, photoshop, slideshows, YouTube, Netflix, etc. It's fast enough not to be challenging to work with, so it's very easy to use. That's precisely what I'm doing with it. My kid is stoked that he doesn't need me to set up my laptop or desktop so he can play Scratch or Prodigy. He's happy, and I'm so glad. In the end, that's all that matters. That's worth $319.

I bought this on sale looking for a cheaper alternative and i am impressed. Definitely worth buying. Does not lag and has a wide screen (with anti-glare). Battery life can last me all day long and is perfect for school & personal use

It's perfect. It syncs seamlessly with your android and google One. Perfect for balancing budgets, discord, or simply watching YouTube. Recharges from almost dead in under an hour and half then lasts for a day as you use it. Thin sleek and fast. Got mine for the sale of $129 plus tax. It's better than my $300 touchscreen laptop. Everything is digital nowadays so I'm not worried about a disk drive. Be sure to let it vent properly. So no setting it on a bed as the bottom will get hot but that's a rule for all laptops.

The HP 14" Chromebook is great for students or anyone who needs a basic, lightweight laptop for everyday tasks. It's super portable and the battery lasts a long time, which is perfect for carrying around campus or working on the go. Performance-wise, it's good for browsing, streaming, and basic productivity, but don't expect to run heavy software or games smoothly. The screen and keyboard are decent for the price, making it a solid budget option!

Bought this for my nephew for Christmas! He loves it!! Perfect for school use. Lightweight, easy to set up, and runs smoothly for everyday tasks like homework and streaming. Good battery life too.

I recently purchased the HP 14" Chromebook (Intel Celeron, 4GB Memory, 64GB eMMC, Modern Grey) for my son's upcoming school year, and it's been the perfect solution for his academic needs. The sleek design and lightweight build make it easy for him to carry between classes, while the fast startup and responsive performance keep him focused and productive. The battery life is impressive—lasting through a full school day without a hitch. For the price, it's a reliable and practical device that delivers exactly what we needed. Highly recommend for students and parents looking for a solid school laptop!

If you are looking for an inexpensive laptop to handle all of the basics (email, word processing, school work, web surfing, etc), this Chromebook is a terrific option. Pros: - The texture of the chassis is one of my favorite features. It makes this Chromebook easy to hold on to, where others can be slick. The texture also helps make it more resistant to finger grease/stains that many laptops have problems with. - The size and weight of this device make it extremely portable. It can fit in any backpack or tote bag with ease and you might not even notice it's in there. - The 4 GB of RAM is more than enough to keep you multitasking without issue. - The affordability of this Chromebook might be its best feature. It is priced for Cons: - The screen resolution is decent, but not great. You would have to go with more expensive models if that is important to you. - The CPU is for budget models, so don't expect everything to run as fast as it would on pricier machines. - Like with most every Chromebook, storage space is limited (64GB) so always be prepared to use external or cloud storage. While it doesn't have the highest specs, if you don't need a system for gaming or watching content in the best resolution, I found this to be an excellent alternative to more expensive machines.

I couldn’t be happier with this purchase! The laptop is incredibly lightweight, boots up in seconds, and handles multitasking like a champ. Whether I’m editing documents, streaming 4K videos, or jumping between multiple tabs, it performs flawlessly without heating up. The screen is crisp and vibrant, and the battery lasts me through an entire workday on a single charge. Best of all, setup was a breeze — even for someone who’s not super tech-savvy. You can tell this is a high-quality machine from the moment you unbox it. Definitely exceeded my expectations and I’d recommend it to anyone needing power and portability. Thank you Best Buy — 10/10!

This laptop is really good, featuring a sleek, lightweight design that makes it highly portable. I have had no issues with its performance, which is fast and reliable, suitable for both work and entertainment. I like it because it is small and compact, making it easy to carry around and fit into any bag.

This laptop exceeded my expectations. It’s lightweight, fast, and perfect for work or entertainment. The battery lasts all day, and the screen is bright with crisp visuals. The keyboard is comfortable for long typing sessions. Overall, it’s reliable, efficient, and excellent value for the price.

The HP 14" Chromebook in Modern Grey is a solid choice for everyday tasks. Its Intel Celeron processor and 4GB of RAM make it responsive for browsing, email, and document editing. The 64GB eMMC storage provides enough space for essential files, while the Chrome OS ensures quick boot-up times and seamless integration with Google services. Its lightweight design and long battery life make it perfect for students or anyone needing a portable and reliable device.

I really can’t complain for the price. I use my laptop for basic browsing and online shopping. I’ll use it occasionally for video streaming and this laptop does all of those just fine. The battery life is good and it’s nice that it’s USB C charging. You can charge it just about anywhere if you’re in a pinch. It’s lightweight and the keys and track pad all feel solid. Overall I’m happy with my purchase. If you’re looking to do a lot of multitasking or need something for gaming this might not be your best bet but for “standard” laptop use, this should keep most people satisfied.

I found this to be one of the most lack luster chromebooks I have ever had the opportunity to use. The build feels extremely low quality and fragile. Itfeels like HP just didn't care when they made this one. Internally, there's 4 GB of memory with no slots to expand it with the use of any micro SD card. The screen is also very washed out at it's brightess setting. The screen needs to be leaned back to around a 65 degree angle to get a decent picture. And for the most part, I've found that it's best to just keep it on the Dark mode setting for visual appeal. The positives include, a headphone/3.5 mm aux port, 2 USB Type A ports, and a full sized HDMI port. Type C port for chargimg with the 45 Watt power source. There s an onboard camera, for Zoom meetings or just video chatting.Which really isn't too bad. And the speakers sound passable and you can cast to other devices if you want a better viewing experience. The battery life is pretty good, but I honestly don't feel like it really has to work very hard. So where's the power consumption? It just feels really cheap and using it doesn't change my thoughts on that. I really feel like HP could've put more effort into this build. If you absolutely must have a chromebook and you don't care about screen quality or even build quality, I'd still say shop around some more. This is below par.

The HP laptop delivers reliable performance with a sleek design, fast boot-up, and strong battery life. Ideal for everyday tasks, streaming, and light work, it runs smoothly with Windows 11. The display is clear, and the keyboard is comfortable. Great value for students or casual users needing dependable functionality.

great for basics. with the sale in the store for 150$ its a deal. definitely not a gaming machine but its a good replacement for a school computer in the summer time. does everything you would do with your regular tablet and then some. good battery life, nice screen , quick on/off. something you would pack for a trip and won't thing about it breaking.

great laptop and fast; small and easy to travel wiith

This is my 3rd HP Chromebook and it's the fastest one I've had. It does a great job with video conferencing and web applications. I'm so pleased with the battery life so far - more than 7 hours!

Good and fast, small and light .Easy to use good for what I need .

I ordered this product online. I was pleasantly surprised that the Chromebook was so light. It also fit neatly into my backpack. I was excited when I saw that it was google. However, I did not know when I purchased two of these Chromebooks for my daughter and myself; these are pretty useless without wi-fi. If I am in an area where there is no Wi-Fi; I cannot access, edit, or work on any of my Microsoft Office docs, etc. Still, this is a product that I would recommend for travel or school. I would also advise purchasing Microsoft Office for use when offline. The Chromebook is extremely light-weight, sleekly designed, and already equipped with Google! In addition, the battery seems to last much longer that the laptop I owned previously. The graphics are crystal clear!