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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1258 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, and overall performance of the 23.8" Touch-Screen All-In-One. Many appreciate the touchscreen functionality and find the price reasonable for the features offered. However, some customers wish there were more conveniently located USB ports and mention that the system can be a bit noisy. The amount of RAM is also a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,258 reviews
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great desktop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school but am on it constantly since it's not slow like my old HP 2000 laptop. Easy to set up and to use. Love the big screen, I watch Netflix when my tv is being hogged by my son

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very happy with my HP !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always owned Dells so this was my first HP. Very happy with the performance. The i3 processor is sufficient enough, especially for what I use this computer for. Great price. This is a good computer for everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    I super love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on Thanksgiving sale. It wasnt my first choice but I'm glad I got it. I like how its slim. Space saver if you have a small office. Its super fast. I like how the screen is huge. I love the touch screen. I love how everything is white. It looks so clean in my desk. I just hope they make a design that swivels so if I make presentation I can just swing it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing Computer and GREAT PRICE TO!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great computer and has a great hard drive plus it has an i3 processor ! Don't be fooled by the i3 processor instead of the i5 or I7 to be honest it feels like an i7! It literally can be set up in 5 minutes hardly an cords and the touchscreen and new windows is great! i bought 6 of these just because i loved the first 2 i bought for 1 of my 3 businesses!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my new computer. No more speakers and CPU on my desk. Large screen. Also has touch feature which was an extra bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price and I wasn't sure how well I'd like an all-in-one, but Best Buy had a great price on this model. Looks nice and it reduced the clutter on my desk. Processing speed is decent and for the most part it is relatively quiet. Overall great computer for what was spent. I would recommend for anyone looking for a good computer on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great comp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the big screen and not having a tower is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture on my new TV and the size of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one, easy hook up, user-friendly and a space saver is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Terrific Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to get maximum performance than you must do the following: 1) When setting up the computer Do Not set up the McAfee Security software. As soon as you finish setting up the computer, go to Programs and Settings and delete the McAfee. This will allow Windows Defender to turn on. That will be your virus protection software. It is provided for free by Microsoft. It works in the background and doesn't slow down your computer. It is free and effective. 2) Go to Settings, then Update, and update to the latest Windows 10 also known as the Anniversary Update. It will add features and enhances the performance. 3) After you update Windows, go the Windows Store and download AdBlock extension for Edge. Install it on your edge browser. It is shocking how much faster the browser is when ads are being blocked. Once you have done these 3 things you can really enjoy this great computer. The touchscreen is large and images are vivid. The processor is fast and the hard drive is 1 TB. Wireless connection is solid and fast. Oh, and it's very attractive. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touchscreen

    Rated 5 out of 5 stars

    Love my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a dedicated Mac user, with an Iphone 7+, Ipad, and MacBookAir. After accepting a new position that only uses android to run its software, I needed a new rablet and Desktop. I did not go into the store with this model in mind, but it was suggested over the model I was seeking. I kept the box, thinking I would return it after finishing the project I had to do, but I LOVE it, and have gotten rid of the box. The touchscreen is great when I forget I'm not on my phone or Ipad, but I honestly dont use it as much as I thought I would. This all in one has great speed, graphics and is easy to use. I would recommend it for anyone looking for a basic touchscreen PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Very happy with this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super fast! Prize was affordable. I shopped for a computer (all in one and lap tops), after returning two computers I finally found my perfect match. Great quality, very happy with Windows 10, and computer is user friendly. Size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great computer and great price for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for the computer for my 3rd Grade kid. I did read from many reviews and chat with Best Buy 's tech before decide to buy this one. The touchscreen is great, Window 10 easy to use even my 3rd grader can do it. The speaker so amazing. The most part I love it was the DVD/RW player on the side . I've been using Mac and I miss that option so much !! The computer come with Wired keyboard and mouse, it's may be disappoint , but I love it. Since I have Mac and everything came wireless, I just too tired to change the batteries . This all in one has a great speed and so easy to use, plus the white color and size so perfect ! Highly recommended !!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this all in one pc!!! I had been shopping around for another desktop pc, but couldn't pass up this deal. Mostly use the pc for browsing and streaming music/movies, able to support these functions easily and with good speed. Decent sized monitor and love the touch screen functionality!! 8 GB of memory and a lot of storage space. Wish there were more USB ports, but so far it has not been an issue. A hub easily solves this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Screen size

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 88 year old Dad and now I want one too!! He loves the big screen and even now (9 mos after purchase) marvels at how little "real estate" it takes up. It was incredibly easy for me to set it up for him. The HP Support has been fantastic. He gets great performance and is enjoying features like the touchscreen and listening to Pandora while he balances the books for the church.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the trend these days seems to be toward tablets or laptops, I wanted a large screen that didn't come with the bulk of a tower, I've had this HP for several months and it's working out great. The price was right as well. 8 Gigs of memory may not be enough for sophisticated gamers, but it's more than adequate for personal records, surfing and social networking. A ton of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been sceptical about touch screen all in ones..but this computer has changed my outlook on them. This is a awesome computer..easy set up, fast and actually fun to use. Love the touch screen .. I would surely buy this computer again

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great All-in-One Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer for a little over a year. Unfortunately, it was bumped into recently and knocked over which broke the display screen. I have been unable to get any Tech Support to get the screen replaced as it is a touchscreen and was one of the main reasons I bought it. Very discouraging. This is the second HP all in one desktop that I have not been able to by a replacement screen. Rethinking my next desktop purchase however. I would recommend if HP gave better support and have replacement parts available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Screen size, Touchscreen

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first all-in-one computer. I like how little room it takes up on my desk. I love the large screen, and being able to use it as a touch screen makes it even nicer. So far the performance seems good. The keyboard takes a little getting used to but will be fine. The mouse is trash--you'll want to get something more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer. Bright clear screen resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how well I'd like an all-in-one, but Best Buy had a good sale price on this model and it reduced the clutter on my desk with the combined screen/cpu/speakers. It operates well as do HPs in general in my experience. It does take some getting used to the CD/DVD and all of the USB/HDMI ports on the back and the SD card slot on the underside of the screen, but a portable card reader I had previously hooked to a USB extension took care of that. I think HP put these on the back to reduce any side or front clutter of wires. Speakers are good and clear and don't have a tinny sound as do some computer speakers. After a month, I am satisfied with the overall performance and features.

    I would recommend this to a friend
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