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Page 212 Showing 4,221-4,240 of 4,314 reviews
Rated 5 out of 5 stars
Ink
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always has the type of ink needed for every printer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased new HP Printer and cartridges. When I opened the black xl and installed it, the printer would not recognize it. Called HP, they said probably bad cartridge, take it back and exchange it. Best Buy refused to exchange because it was open. How would I know it's bad unless I opened it!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This did not work - it clogged. I wasted the money and was unable to return the product because I had thrown away the packaging. No recourse to return for refund. It was junk. I’m not pleased with this product. Do not buy it.
As a general rule, never throw away the packaging until you know the product works. As for the clogged cartridge, try cleaning it with a damp cloth. Gently tap over a towel to remove the clog. I hope this solves your issue.
Amanda HP Care www.hp.com/support/
Pros mentioned:
Overall performance
Rated 1 out of 5 stars
This is a great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great quality product I'm very very happy with my printer and the cartridges
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was difficult finding this item, but I was able to find it at a store 20 mikes away. When I tried to load it in my printer I ended up getting an error message. I reloaded 5 different times and even powered down the printer. But the cartridge never worked. I had to return to store.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely disappointed in this item. It’s barely a month old and it’s not performing as promised. I’ve only printed approximately 25 copies, and the print is so light I can hardly read it. Was it past its shelf life? Did the ink dry out? Can I return/exchange it? Please advise.
I am sorry that the cartridge isn't printing clearly for you. That sounds disappointing.
Normally, this type of cartridge will print clearly until the cartridge is depleted. The advertised estimates of pages are based on a standards set by the industry.
How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is quite absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs: - Black is used extensively in most printouts. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying. - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job. - Instant Ink lets you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, you are free to contact the seller about that.
Mary HP Care hp.com/support
Rated 2 out of 5 stars
Printer ink comes out streaking in paper
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s weird but this ink isn’t working well with my printer. It prints out weird streaks and it’s new.
I'm sorry that the cartridge you got does not work properly. It sounds like it is defective.
When you get a defective cartridge, you have the option to: - request a replacement or refund from the seller - contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary HP Care hp.com/support
Rated 4 out of 5 stars
all ink is not the same
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This reviewer received promo considerations or sweepstakes entry for writing a review.
using the right ink for your printer can be a little pricier, but your printer will last longer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In my opinion I received a bad cartridge. I recently tried changing the black cartridge but received error messages. I did not have the same outcome when I changed the color cartridge. I've purchased a new one but I've wasted money
I am very sorry that your cartridge was not a good one. If the error messages were the same, you probably got an empty cartridge.
You can return the bad one or exchange it either to the store or by mail. Information about that can be found at: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary HP Care hp.com/support
Rated 2 out of 5 stars
Expensive
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ink is so expensive, almost the price of a printer
I’m sorry that you aren’t entirely satisfied with this cartridge. We always aim to provide a satisfactory product experience for our customers, and I regret that we fell short here. I can understand how disappointing this must be for you.
If you want cheaper cartridges, I can recommend our Instant Ink program to you. Here you only pay per printed page and not per used cartridge. If you have used up all your ink, we also automatically send you a new one. We offer flexible monthly rates that also feed your needs. More information here: instantink.hpconnected.com
If there is anything else, we can do for you, please don’t hesitate to contact us directly. We would love to help you amend any problems you might be having. You can reach us here: hp.com/contactHP
Denise HP Care hp.com/support
Pros mentioned:
Price
Rated 1 out of 5 stars
Have HP printer therefore need to use HP INK
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great printer.Works well and efficient.The price and size were perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like i said the produt is good but the delivery is not and ofter i recived the produc very late it was damaged so i won't buy it again here i will find diferent company and even if i talk to one person of the store they cannot do anything so i will rather dont spent my time and my money
This reviewer received promo considerations or sweepstakes entry for writing a review.
It did not work in my printer and when I tried t return it they refused to credit my card back. Once I pay off the dishwasher I wi not be shopping at Best Buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ran into Best Buy to grab a ink cartridge; usually go to office Depot. It was the last one on the shelf. Opened it and put in printer. Its dryer then the one we threw away!
I'm so sorry to hear about your situation. If you want a return from Best Buy, I would be happy to help you. See www.bestbuy.com/site/help-topics/return-exchange-policy/ for the most updated information. You can also bring the cartridge back to the store.