Customers have good things to say about the 64XL High-Yield Ink Cartridge, particularly regarding its ink quality, ease of use, and overall performance. The cartridge is also praised for its compatibility. However, some customers find the price to be a concern and have noted that it can be difficult to find in stores.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,499 reviews
Pros mentioned:
Ink quality
Cons mentioned:
Price
Rated 4 out of 5 stars
Happy Printing!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer cartridge was delivered promptly to my door (2-day delivery). Opened the packaging, removed the protective strip and started the alignment with the printer software. These XL cartridges last longer but cost more so I left the old color cartridge in the printer and set it to print with Black Ink Only and Grayscale in the Preferences with a Max DPI for nice crispy prints that won't break the bank. I would give it 5 stars except I'm hoping the missing star will prompt HP to bring down the pricing and make them more attractive to loyal customers. Other than that it's just Happy Printing!
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
the best
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it so much it’s the best ink. we need it to be free
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 4 out of 5 stars
Confusing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality. Only complaint I have with this is I seem to have to buy so many. I don’t feel like I am printing that much but I am constantly having to replace the ink??? I don’t know if it’s the printer or the ink causing this. The ink is really expensive to have to buy all the time. The photo at the bottom shows it has great print quality.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
BEST BUY has the Best Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy is Best Place to Buy and has a well deserved name!
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
As expected.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always satisfied with this ink. Tried off-brand and always go back to genuine HP. A+
I would recommend this to a friend
Pros mentioned:
Ink quality
Rated 5 out of 5 stars
Good cartridge
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Black ink cartridge is more suitable and durable, and the color is average.
I would recommend this to a friend
Rated 5 out of 5 stars
Ink for HP ENVY 7858
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
exactly what we needed for our printer. So glad it was available for quick pick up.
I would recommend this to a friend
Rated 5 out of 5 stars
In Purch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The rep helped find the ink zi needed &!helped fill out an order form and received the 2nd one in 2-Days tome
I would recommend this to a friend
Rated 1 out of 5 stars
Ink cartridge not recognized.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The brand new HP printer I purchased along with this ink cartridge does not recognize this ink cartridge when I install into the printer. I’ts now too late to return, so I’m out the cost of this ink cartridge. Very frustrated. YES, this is the correct cartridge for the printer. The message on the printer says to remove and reinstall the cartridge. I have done this more times that I can count. Without this cartridge the printer is not usable.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi,
I am very sorry that your black cartridge did not work. I can understand if you are irritated by that, but I might be able to help.
That error message can mean that the contacts are dirty, which could be something as simple as a fingerprint or there might be some damage to the contacts.
Carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to see if that helps the connection and lets the printer recognize the cartridge.
Mary Chris HP Care hp.com/support
Rated 5 out of 5 stars
Great Ink Cartridges at a Great Price!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Ink cartridges for the price! Will buy again from BestBuy. Thank You for a great product at a great price!
I would recommend this to a friend
Rated 2 out of 5 stars
HP Envy Inspire Printer Is a Huge Disappointment
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy the XL cartridges which are supposed to last longer. I only buy black and don't print in color. I can't even print 200 pages with one $50 cartridge. This printer is the worst I've ever used. Way too expensive. The salesperson sold me a dud.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi there Louise,
I would like to apologize for the results. I understand why you think these cartridges are expensive. Individual salespersons can't predict if a cartridge is going to work. Still, that information doesn't make your situation any less frustrating. Try gently shaking the cartridge over a towel. There might be some ink left in there.
Amanda HP Care www.hp.com/support/
Rated 1 out of 5 stars
Didn't work .
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ink didn't work for my hp printer. So disappointing.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi Carlos,
Here at HP, we want to help you. With just a few details, it takes time to determine the root of the problem. If you can provide as much detail as plausible, use www.support.hp.com/us-en/contact-hp/ for more information. Please take a moment to assess what solutions you have already tried. I'm very sorry for your experience. Hopefully, your next HP experience will be outstanding.
Amanda HP Care www.hp.com/support/
Rated 1 out of 5 stars
Bad ink cartridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m getting a remove and reinstall the indicated cartridge multiple times! Nothing is working.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi Dova,
I was unhappy to find you are having this problem. I understand if you are upset by this.
It must be defective. You can return it or exchange it either to the store or by mail.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary HP Care hp.com/support
Pros mentioned:
Ease of use, Ink quality
Rated 5 out of 5 stars
Fresh Ink, Easy Use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cartridge is really easy to put inside the printer and the black ink stays fresh for many prints.