Customer Ratings & Reviews
- Model:
- CE285A
- SKU:
- 12237806
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Good but pricey
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but functional product. Would be better if it was more affordable
I would recommend this to a friendAn OK replacement cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the HP 1102 printer in a small office. The cartridge was a genuine replacement. It does not make many prints.
No, I would not recommend this to a friendBulky but good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP INK cartridge is a big cumbersome for my taste but the results overcome that shortcoming.
I would recommend this to a friendreplenish stock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed new one as the old one ran out of toner cannot use printer without toner
I would recommend this to a friendTypical HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just another overpriced ink cartridge, works. Not worth the trouble using generics though.
I would recommend this to a friendNo. Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work with printer I had so I bought it for nothing
No, I would not recommend this to a friendWhat can I say, its a toner cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job, but could be cheaper. Would be nice if a higher capacity were offered.
I would recommend this to a friendBasic ink toner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive toner for a basic black HP printer. Need generic version.
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this productis good.but little bit expensive.i would recommend
I would recommend this to a friendDid the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This toner is only option, It is what’s required l
I would recommend this to a friendWrong Cartridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toner cartridge was sold to me by Best Buy as an "add on" when I bought my printer. It was suggested as an item frequently bought together with the printer that I was purchasing. So I added it to my shopping cart. When I went to install it 9 months later I discovered it was the wrong one. Best Buy would not accept it for return/replacement because (1) it was open and (2) it exceeded their return window.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Michael,
I'm very disappointed to hear of these circumstances. We understand customers want to avoid receiving an old or damaged box. To verify the cartridge, go to www.hp.com/anticounterfeit/. If you would like to receive an exchange, see our site at www.hp.com/us-en/shop/cv/returnsandexchanges. I hope your next HP experience is excellent.
Amanda
HP Care
www.hp.com/support/
Hp laser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eh, always thought they run out fast. And way toooo expensive.
No, I would not recommend this to a friendDisappointing experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping took longer than promised. Accidentally bought the wrong ink and the employee at the store said I wasn’t allowed to return it since I opened the box to see if it would fit my printer
No, I would not recommend this to a friendits toner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't last very long. Doesn't print a lot of pages
No, I would not recommend this to a friendHP Toner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you need toner for an HP printer, you will buy HP toner, case closed.
I would recommend this to a friendGreat toner. Lasts a long time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Only have to replace twice a year and I do some heaving printing.
I would recommend this to a friendVery little ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ink ran out sooo fast. Complete waste of money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
It is a shame the ink ran out fast. I'm disappointed in the outcome. Let's strategize together to improve your results. The first suggestion is to monitor the ink when it first arrives. This tactic allows you to quickly make a speedy return and notice if something is awry. Another idea is to shut down every time you stop using the printer. This returns the cartridge to a protected position within the printer. Next, limit the printing to black ink. This action saves on buying color ink.
Amanda
HP Care
www.hp.com/support/
Very Disappointed with HP, as Usual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this almost 9 months ago as the printer sent a notification that it was low on toner and the level indicator appeared to be zero. I have since printed hundreds and hundreds of pages with this "empty" cartridge and it's still going. The issue is that I can no longer return the new cartridge if it's defective and I have a cartridge that is a year old (manufacture date 01/29/2018).
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you were sent a black toner cartridge that appears to be defective. However, I hope to help the situation.
The level indicator not working is usually indicative of a refilled cartridge. The gauge will not work properly when the cartridge is not original. However, perhaps it is a defect in the cartridge that is interfering with it.
The warranty on toner cartridges is handled differently depending on what region you are in (to comply with their laws), so the date code on the packages and cartridges is actually a manufacturing date.
In North America. As long as it is a genuine cartridge (not a refill), and not empty (or has triggered a "low" message), you can return a defective one to us for replacement.
Since it is past the time you can return the cartridge to the seller, you can reach out to us for support, by your preferred method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
Bad help in purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy told me to purchase this toner. They said it would fit. It does not. It is open and I cannot take it back. This is the second one best buy told me to purchase and it was incorrect. I have lost almost 110.00 because of this
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I understand the guidance you received was incorrect. The product packaging must be unopened to comply with the Best Buy return policy. Still, I empathize with the challenges of trying a cartridge without opening it. The surefire way to get the right cartridge is to write down the information from your previous cartridge. Search specifically for that cartridge's serial number.
Amanda
HP Care
www.hp.com/support/
Replacement toner cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I go thru two replacement cartridges each month. Very expensive. I have had to seek less expensive cartridges.
No, I would not recommend this to a friend
