Customer Ratings & Reviews

As far as print goes, this wasn't a bad printer, however if you want the insta-ink option and wifi, you may be in for a fight. I bought this on a Friday night and after some struggling, was able to connect to my computer and phone, via wifi. I was never able to set up the insta-ink subscription. I kept getting "there in an error with your subscription". I did print several things, including a picture, and the print was very good. However, since one of the main reasons that I purchased this printer was the ability to save money with the insta-ink program, this was only a partial success. Fast forward to Monday, when I could reach out to customer support. After 15 minute on hold with the virtual assistant, I was able to connect with customer support. He understood the issue and said it would take about 20 minutes. After 20 minutes, he wanted to connect into my computer, which I was not comfortable with, so he kept having me do different steps. After another 40 minutes, I told him that I had to work and would have to contact them back. 1 hour down. After work, I contacted again through the virtual assistant. Again, they wanted to remote in, again I said no. Again said 20 minutes to fix. The printer was hooked up, I just couldn't get the insta-ink program to work. They couldn't explain why it wasn't working. after 1/2 an hour of doing the same steps over and over and she still couldn't get the insta-ink to work, I gave in and let her remote into my computer. She took another 40 minutes, but finally got the program to work but somehow managed to kill the wifi. I couldn't connect without a cable ( which was not included and I just happened to have from an old printer) and she had no idea why. She sait that was another department and I would have to contact them. Anothe hour and a half of my time (I'm up to 2 and 1/2 hours now) and still don't have my printer working. Fast forward to Tuesday, after work, I contacted the department that she instructed me to, this time I held on the phone for 20 minutes or so. Again, when rhe person answered, he sai 20 minutes to fix (this must be a standard answer for everything). This time, when he wanted to remote in, I gave assess. He kept taking to me, explaining what he was doing, but again, could only get the printer to work wit a cable. When I asked what he would have done it I didn't have a cable, he said that he could've mailed one or I would've had to gone out and purchased 1. But he was going to fix it so that I could print via wifi. After almost an hour and a half, he reset the printer to factory specs, had me turn off the printer and restart my computer. My computer came back on, the printer never did. He said that the printer was outdated and that there were better ones now. I gave up. He wanted to keep working, told him I wasn't interested, that I was packing the printer back up and returning to store. He wanted me to give more time... after giving HP over 4 hours of my life, I said enough. Packed the printer up, Will never purchase an HP again.

Very nice wireless multifunction printer that works well and doesn't take up very much desk face!

This is a very fast and efficient home printer, fits my needs well, did not want the big bulky style printer for my home.

Bought this as a gift from my daughter-in-law's wish list. She researched well before putting it on her list. She loves it!

The printer was purchased for a college freshman for all the papers that must be done for the term. There has not been any complaints!

Still learning to use. I guess because it was only 110.$ you get what you pay for.

Great printer and love the scanner feature being a bar that pulls the paper through. Works great with AirPlay.

I love this. It does use a lot of ink but it has been such a great asset to my new home office!

The product is great i recommend customers to get this for there friends,family and etc.

Prints fast. Quality of printing could be better. Good for quick prints but not for quality imaging.

A little hard to set up on Wifi. It can take 5 minutes to print a page. It is small, which is nice. Overall, so slow I can not recommend it.

Great size, easy to operate, wiFi. Quality of the print is great And easy to scan from your cell phone

My daughter needed a printer for her online classes this takes up minimal room and does the job.

Very difficult to install. Very confusing instillation instructions. Too many steps for something that should be very simple. I was never able to install the instant replaceable ink feature I purchased. The wifi wireless feature I still can't get to work. Connecting with a cable is my only choice. Guess this will just have to do. Just disappointing.

This is the second of these printers that I have purchased. After about six months of owning the first one, it kept giving errors that there was something wrong with the paper feed. I called for support from HP and it was never resolved. I Purchased another of the same because it’s what I could afford, but it almost immediately started giving the same error. Too late to take it back, the stupid ink subscription charges you every month, according to what you are supposedly printing, but it has been a true waste. I’m on average getting charged $4.50 per month for basically doing nothing, and having the printer not print. this printer and subscription stinks.

Bought as a gift, got a great deal on a laptop using best buy student deals. Was able to buy the printer for $25 !

Very good for the price, the set up for the wifi was very easy and simple after download the hp driver from hp

A good compact printer. Haven't figured out how to make a copy but I guess I will learn.

I was looking for an affordable compact printer. This one fits the bill. I also like the automatic ink delivery.

This SMALL printer does it ALL. Would not recommend for office, but perfect for students and small all in one print jobs