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HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 21 reviews

76%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 21 Reviews
  • Rating: 4 out of 5 stars

    Item came in as described(+ an additional feature)

    Posted
    Stu710
    • My Best Buy® Elite MemberElite Member

    This laptop was on sale for $284.99 and had almost all the features I needed for an inexpensive laptop. 8G of ram which is so much better than 4G with Windows 10. 128G SSD hard drive for quick boot up and saving as I don't need a ton of memory. Keyboard had no problems and the physical condition of the laptop was near mint .Lots of options for connectivity for other devices( USB, VGA, eSATA and included the dvd writer drive. The additional option I wasn't expecting was that my laptop did come with a camera with it even though the BB website it didn't come with one. I would have given this a 5 star rating if not for 2 issues. 1) Sound control isn't the easiest to use as the quick button in the top right is mute or not mute option. There is keys on F6 and F7 that could be utilized if you know how to use them This issue is very minor. 2) The biggest issue I have is that the unit came with a dead pixel basically right in the middle of the screen. Surfing web and using WORD or other applications it isn't a big deal. However, when watching movies with a dark backdrop its extremely annoying and your eyes will focus right on it all the time. The dead pixel is small This is a refurbished unit so dead pixels are possible to be seen Overall, for the low price for a fully functional laptop with plenty of pop and ease of surfing and startup/shutdown this was worth the $ for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good PC for the price

    Posted
    Curt

    Great PC for the price. With the Solid State Drive, processor speed, 8 GB of RAM you would be hard pressed to find anything competitive. The only issue so far is with the Description on the listing. It states explicitly, "HDMI output expands your viewing options." This computer does NOT have HDMI output. It has a "Display Port" (DP) output, for which you can get a DP (male) to HDMI (female or male) cable to output to HDMI. It even lists "Additional ports-DisplayPort, VGA port, microphone input and headphone output", which leads one (at least this one) to believe that is in addition to an HDMI port. It is just a $10 cable and would not have changed my purchase decision. It would be good if they would include some documentation, even a link to the generic PDF user guide for the base system would be good. The criticism is strictly constructive, it gets 5 stars so far!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Description not correct

    Posted
    Johnny
    • My Best Buy® MemberMember

    Please be aware that these two specifications are wrong: 1) HDMI output expands your viewing options. 2) Supports SD, MultiMediaCard, SDHC and SDXC memory card formats. It does not have an HDMI input nor a place to put an SD card. After a couple months, mine stopped charging the battery and my tech friend has still to figure that out. This is an out-dated comupter in relation to most computers on this site.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great and fast for a reasonable price!

    Posted
    reviewer21

    Got this computer refurbished by Joy Systems and it is unbelievably fast and easy to use. It feels like it's new and has been working seamlessly. If you are looking for a laptop for a student this may be your fit, as it runs fast for simple tasks like netflixing, microsoft word, and other internet things! It's also a GREAT PRICE.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    charger cord/plug stopped working

    Posted
    Beth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Computer works great except for the the charger cord stopped working after less than . A laptop is pretty useless without a charger cord. Stopped in at Best Buy to replace it and the price was over $60. Ah .. nope.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    The Good and the Bad

    Posted
    sparklecrystal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Outwardly, machine in pristine condition. Internally, laptop shut down after initially running for a few hours. Customer Service said the power adapter was broken. Offered to send a new one. I became wary of keeping the laptop. Returned it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent for the price

    Posted
    Katie

    Thus laptop is perfect. Especially for the price! I have zero complaints. I was worried since it is such an old model (I was replacing a newer, much more expensive laptop) but this thing is perfect! I'll probably buy another as a back up!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It was dead when it arrived.

    Posted
    Nhscotsman

    The pc arrived here dead, I asked for a replacement pc, but the service center wanted to first try a new power cable, after waiting more than 2 weeks for a new power cable,I returned it for a refund.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    These are case by case

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase

    The computer was fast and responsive, but some screen bugs forced me to send it back. These computers are a great deal if you happen to get one that works but the hassle isn't worth the gamble in my opinion.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A great laptop

    Posted
    capthan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this for my father who is taking a senior computing class. It’s working reliably and quickly. Especially pleased with the SSD. No worries about a hard drive crashing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My son loves his "new" laptop!

    Posted
    Jessica

    Wanted to get my son a decent laptop without breaking the bank. I was nervous about getting a refurbished one but we've had no problems and he loves it. :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Serving its intended purpose

    Posted
    MLWCPA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a reliable, inexpensive laptop to run an accounting program for a client. This machine, with its ssd fits the bill. I'm happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Fast Computer

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the money this was a great value. I am using on my boat for navigation and it seems to work very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    texascountryboy69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love it. Starts fast. Live Windows 10. Free security. My note 8 works with laptop. Just a perfect laptop. Price can't be best.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Lexer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Loaded software fine but had issues with updates. Battery last less than 1 hour. Computer runs good as needed..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great computer at a great price

    Posted
    Llamaguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought as a present for my son for college. Computer was as expected, was fast and worked great. Good size and weight.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price for the power

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great price for the horsepower. Fast shipping. well packaged and clean for a refurb.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great first laptop

    Posted
    Obuckeye73
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For a refurbished laptop as well as the first one I have ever owned this has been an ideal purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value

    Posted
    pamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    SD drive is fast and Windows 10 great features. Lightweight and a good screen size

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very satisfied with my purchase

    Posted
    BrunoV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The computer works great. It is fast and everything I wanted to.

    I would recommend this to a friend