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Customer Ratings & Reviews

HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 500GB Hard Drive - Silver-Front_Standard

Customer rating

Rating 3.1 out of 5 stars with 11 reviews

  • 20%
45%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-11 of 11 Reviews
  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    john

    Upon removing the laptop from the package I could tell I was going to have a problem charging it. The laptop is a HP but the charger included in the packaging was for a Lenovo. I ended up purchasing a universal charger. Once it was turned on everything displayed on the screen was upside down. Best Buy will not accept a return on this. Just lost $300 on this piece of junk!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Like new - great deal

    Posted
    charmin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first used/refurbished computer I've bought so I didn't really have any expectations for it. This came exactly as specified. The one i received was in very good shape. I am enjoying it and it is working as I needed it to do. The speed is good for the processor and memory configuration.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A/c adapter is not working, not replaced by Geek.

    Posted
    KauR
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Received the laptop on Tuesday and the A/c adapter was not working. Took it to the store next day but, the Geek squad unable to replace the A/c adapter. They want me to return the product and get a replacement from the website again. I didn't expect from the customer service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price

    Posted
    Ljd12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was leery at first to purchase a refurbished lap top due to prior bad experiences. However this purchase was without any issues with delivery and I have not had one problem. Great deal for the price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful

    Posted
    rosedio
    • Verified PurchaserVerified Purchase

    I had this for about three weeks & ended up returning it for a refund & bought a new pc for the same price! It stopped running outlook, everything would run slow or stop responding.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Its ok not great

    Posted
    rosedio

    This laptop is definitely not what i was expecting. It's heavy & bulky. It would be fine for a student or someone looking for a desktop replacement, not a mobile unit.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy recovery from old system. Super fast.

    Posted
    dynamite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for one of my students. East set-up, even synced with the Microsoft site to update windows with no trouble. Excellent value.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    RAM Limitation & Processor Made This A Bad Purchas

    Posted
    Khrishna
    • Verified PurchaserVerified Purchase

    This was a refurbished laptop and I'll never purchase another again. No good for multitasking, freezes when executing multiple programs.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    great price

    Posted
    PIONTSKI
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great laptop for half price and came with a longer warranty than a new one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid laptop

    Posted
    Lorenzo007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I think that the HP elite is one that any professional will be happy to use any day and any time

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice computer but the speekers did not work

    Posted
    golfer
    • Verified PurchaserVerified Purchase

    Nice computer but the speekers did not work, so I had to return it.

    No, I would not recommend this to a friend