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Customer Ratings & Reviews

Your price for this item is $310.99

Customer reviews

Rating 3.8 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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65%would recommend to a friend

Customers are saying

Customers commend the EliteBook 14" Refurbished Laptop for its budget-friendly price, making it an excellent choice for those seeking a quality laptop at a reasonable cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery at first to purchase a refurbished lap top due to prior bad experiences. However this purchase was without any issues with delivery and I have not had one problem. Great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT SEEMS TO BE OK BUT IT IS A CHRISTMAS GIFT SO TIME WILL TELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! Works great for every task that I have to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop came in perfect condition wish I had another one for another customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is definitely not what i was expecting. It's heavy & bulky. It would be fine for a student or someone looking for a desktop replacement, not a mobile unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon removing the laptop from the package I could tell I was going to have a problem charging it. The laptop is a HP but the charger included in the packaging was for a Lenovo. I ended up purchasing a universal charger. Once it was turned on everything displayed on the screen was upside down. Best Buy will not accept a return on this. Just lost $300 on this piece of junk!

    No, I would not recommend this to a friend
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