Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 2.5 out of 5 stars with 2 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Pros mentioned:
    Fast, Fingerprint security

    Rated 4 out of 5 stars

    Reliable and Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and reliable. Like the fingerprint security feature.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Terrible, Warranty

    Rated 1 out of 5 stars

    TERRIBLE!!!: HP laptops and technical support are

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE! HP laptops and technical support are terrible. DO NOT BUY THEIR COMPUTERS AND DEFINITELY DO NOT buy their warrantee packages. they DO NOT know how to fix their own computers; they do NOT honor their warrantees; their laptops start having problems within 6-9mos; and they will NOT be able to fix them. their TECHNICAL support people will give you the run around around and around; even if you send the unit to their center, it will come back not fixed and then they will give you the run around over and over again. I contacted and tried to work with their SmartFriend, Level 2 technical support, and no luck. more poor service and run around. and then I contacted their CORP HEADQUARTERS and what they call their "EXEC CUSTOMER SERVICE" and more poor service, no resolutions and round and around problems with them. IN FACT: their SW experts said it was a HW problem; their HW experts said I was having a SW problem: and BOTH said that I had a bad unit and it should be replaced, but they wouldn't do it.

    No, I would not recommend this to a friend
Sponsored