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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2439 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's touch screen, ease of use, and performance, frequently citing its excellent value for the price. Positive feedback also highlights the device's battery life, weight, and design. However, some users express concerns regarding the limited RAM and potential overheating issues. Storage capacity is also mentioned as a potential drawback for users with extensive storage needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,439 reviews
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Versatile Elegance: HP ENVY 2-in-1 15.6" Laptop Re

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY 2-in-1 15.6" laptop in Nightfall Black offers a versatile computing experience. Its AMD Ryzen 5 7530U processor and 8GB memory ensure smooth multitasking, while the 256GB SSD provides ample storage and quick data access. The Full HD touch-screen display enhances user interaction, making it convenient for both work and entertainment. The 2-in-1 functionality adds flexibility, transitioning between laptop and tablet modes seamlessly. The sleek design in Nightfall Black adds a touch of elegance. However, heavy users might find the 8GB RAM limiting for resource-intensive tasks. Overall, it's a solid choice for those seeking a blend of style and functionality in a portable package.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good for my college needs! I highly recommend this laptop for any one taking classes!! The speed is excellent, the glass screen is so luxurious, the touch screen is a mega plus, the keyboard is very quite, the design and style of the laptop is eye catching and most of all it is definitely worth the price !!! I’ve gotten so many compliments from professors and students!! They love it too! Half of them have air macs and are think of switching to HP for their next lap top purchase! The battery last a good time also and I love how the packaging came !!! For me this is a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Value 2-in-1 Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP laptop and I'm actually quite happy with it. I like that it can fold over and be used like a tablet, and the screen looks really good for watching videos or Browse. For what I do every day (emails, internet, writing things), it's fast and doesn't freeze up. The dark color is nice too. The only thing is, sometimes if I open a LOT of things at the same time, it seems to struggle a little bit. And the storage space (256GB) is okay to start, but maybe later on I'll need more if I save a lot of photos or videos. But for the price I paid, I think it's super good. I'd definitely recommend it if you're looking for something good, nice-looking, and that doesn't cost a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    HP ENVY X360

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a comfortable laptop, sensitive touch screen like a smartphone. It has good performance in high-quality video editing, in terms of games it achieves good performance both connected to the mains and with just the battery, lasting almost 1 hour. The battery reaches several hours of autonomy when performing office or multimedia content, reaching 5-6 hours even more depending on your performance configuration. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 2-in-1 is a sleek and versatile laptop, perfect for users seeking both productivity and creativity. Its 360-degree hinge allows easy switching between laptop, tablet, and tent modes, making it adaptable for different tasks. Powered by Intel or AMD processors, it offers solid performance for everyday use, from browsing to light creative work, though it may struggle with more demanding tasks. The Full HD touchscreen is vibrant and supports stylus input, ideal for casual artists or note-takers. With a comfortable keyboard, long battery life, and a sturdy build, it’s a great choice for students and professionals alike.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Job Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will exceed your expectations! I have been an Apple consumer to satisfy most of my technological needs. However, I chose the HP - ENVY 2-in-1 touch-screen laptop because I needed an affordable laptop to complete my online degree. The Ryzen 5 can handle all my million-and-one open tabs. The keyboard is comfortable, reasonably quiet, and lights up keys with dual brightness options. This handy laptop can simultaneously play multiple videos (my music and lectures) while never suffering from an overheated palm rest. Bang for the buck, one hundred percent. Of course, nothing is perfect. I will share that the 2-in-1 is on the heavier side. Nevertheless, this weight creates a durable structure for your investment. I hope this helps. THANKS HP & MIROSOFT! Bravo.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great size and weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight - this is the first time I've purchased a 15" screen after only ever owning 13"-14" laptops (because of their convenient size) ... but this 15" HP is so thin and light (it weighs less than my previous 13"). And of course, HP has fantastic quality, so I have no issues with the function or performance of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 3 out of 5 stars

    Review time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a technical genius, let alone smart enough to help you out with choosing the best processing gadget. However, the touch screen is nice. The computer screen is very crisp, and the keyboard is quiet. It is fast on my WiFi, and I can even play my emulators without any weird lag! The outside is this god awful metallic coat that sounds like nails on a chalk board, except it’s just the skin from your fingers making the rough sound on the surface. The entire laptop ‘smudges’ very, very, very easily. I don’t suggest this laptop for those who get sweaty when they are online, or if they eat chicken gyro’s while scrolling the web. Incidentally, I do both. It’s a gorgeously aesthetic laptop if kept pristine. I like it. Good for price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Moer than a Laptoo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find!My son and I were looking for a laptop replacement. My son is a digital artist and needed a tool for his vivid art and colorful illustrations. A Best buy team member gave us insight on the Hp Envy360. My son's loves the the display. It processes fast. The laptop says, "Built for the hustle with AMD Ryzen Processor" and it does not disappoint. The speakers are amazing, It folds to be used as an art pad or tablet. The keyboard has a light up option. The keys has a nice feel and the laptop comes with a type c charger. The laptop has 2 type c ports , 2 USB ports, a headphone jack , hdmi port and an SD card port. This was agreat find.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    full HD Touch Screen Laptop is great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Full HD touch Screen Laptop is great, better than expected for the price I paid for it, it gives me the option of touching the screen or using a mouse and has plenty of memory and its sleek thin easy to carry around, you get more bang for your bucks!.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college! Fast, user friendly. Love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my daily use. From set up to operating is as simple and quick as 1...2...3 The touch screen is a total bonus. Simple machine for a simple man. gaming, exploring websites, email...tasks, schedules. i definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for college and it has worked wonders for me! Being able to fold it up made going thru lectures so much easier. The quality is so nice and it runs so smoothly. I think this really is a great laptop and I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Beautiful display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for the purpose of returning to school, and I believe it will suit my needs. The display is vivid, and clear. The size of the letters on the keyboard is sufficient for old folks like me. The official recognition seems to be glitchy, as it initially recognized my face, but now shows the message it can't find my face. I will seek expert help for this, as it could be user error. So far, it seems like a good laptop for the price, which was discounted. I probably would not have purchased it for the full price of $800.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I haven't pushed it to its limits but its fast and does everything I need it to do. It is a little heavy tho. It's probably because of the touch screen and tablet feature (which I love). Also the mouse pad to left click sometimes ignores me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop I’ve owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this laptop very fast after I started using it. The Face ID feature is amazing and the battery life for streaming and browsing the internet is very good. It runs the Sims 4 flawlessly which is a great bonus though the game does eat up battery fast since it has a lot of downloaded content. Overall, I’m impressed and very satisfied with this laptop. It was exactly what I wanted and more. I got it on sale for $500 but I believe it is worth the original retail price. If you were hesitant about buying I hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek fast and efficient. Am a college student so I use it every day and it's amazing. I usually go for Dell, but I was not disappointed with this purchase. It has good enough memory, a backlight, and a touch screen for all my school needs. Very modern

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This a great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I got it on sale and it’s the best! It’s touch screen, Face ID, and it can flip into a tablet. Also the keys light up! One of the best computers I’ve ever had. It also has a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP lapot. My laptop has a long lasting battery and I like the touch screen. It is what I was looking for in a home computer. I highly recommend purchasing this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mam loving my new HP Envy 2-in-1. The screen is 15.6" and touch screen which I love. I love that it has a keyboard that lights up for those long nights of doing homework on the laptop. The Laptop folds all the way back. I love using this feature when laying in bed and watching a movie. I love HP products anyway so of course I was going to love this Envy.

    I would recommend this to a friend
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