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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 2972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the ENVY 5540 for its excellent print quality and ease of use, along with its convenient wireless functionality. Many appreciate the printer's compact size and straightforward setup process. While some users found the paper tray design slightly confusing, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,972 reviews
  • Rated 1 out of 5 stars

    Would not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 3 hrs on the phone with HP technican & his only suggestion was to hook up the printer with an USB cable I bought a printer that was wireless as the computer is in the kitchen & the printer is in the back bedroom. It would take a 200 ft USB cable running though the livingroom & doe=wn the hall.. So I returned the printer..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has a feature where it goes to sleep after an idle timer fires. Unfortunately when it awakes again it is brain dead. It loses its connection to the local LAN and won't accept any jobs. The only fix is to unplug the unit. A total piece of garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while using the ink that came with it. When new ink cartridges were placed the printer began skipping lines when printing and cuts off margins all over the page. Reinstalled software, reset printer however issue has not resolved took out cartridges and placed yet another new set. :{

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printers performed basic functions but had it limitations

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor color printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told the sales person what I needed and he said this model would be satisfactory so I bought it(bad on him). Install was not as simple as it could have been(bad on HP). Returned printer, went to Office Max and bought Epson. Install was easy, color much better. Now happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to turn it off and then back on every time you use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $22 cartridges print minimum of pages-$$$$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $22 cartridges print 75 pages of black and white -- 35 pages of color. I returned it--can't afford this expense. I print hundreds of pages for charity mailings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it won't print and it gives an error code.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 month old and it already streaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full of complications, from starting a print and stopping at only 10% And reading that it was off line to poor quality prints, it has it's own little temperment, after messing with it for hours it decided to give me the print next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sucks down ink like there's no tomorrow, and won't stay connected to my computers. I have to constantly email what I need printed to the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not frequently use this printer which is probably the reason it lasted more than a year before it complete stop printing, save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't make it print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no point in keeping a printer that wouldn't print. The clerk said it would be easy to install, and it wasn't. We returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stop using color for plain black copy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why are you using color mixed with black when there is no color in the text? You are making my printer use color when it is not CALLED for. I DO NOT LIKE THAT!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    printer ink runs out next after printing 1-10 page

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy this kind of printer ever again. Disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have not been able to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get it connected yet. hardest thing I have ever seen to set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is constantly going off line. A hassle to print from home computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store clerk said it would only take 15 minutes to set it up. That was not a true statement. It ended up taking about an hour and a half.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hour of tech support needed to get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again Best Buy is happy to sell... no teaching given. Rarely use still using my HP Laser Jet 3050 with old XP computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could not get any shade of green even on the first use. I am wondering if it is an ink issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really bad printer it woks only for a week an

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, sorry to hear you are experiencing issues on your HP ENVY 5540 All-in-One Printer. Thank you for taking the time to submit a review, we appreciate your feedback. Remember HP Support is always there to fix all your issues. We would appreciate if you can share with us the exact issues you are experiencing with your printer so that we can assist you accordingly. HP Print and Scan Doctor is a free tool for Windows to help resolve printing and scanning problems. Please perform the steps mentioned in this document to fix this issue: http://hp.care/2nFmPZE HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi HP