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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 1472 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY Desktop's performance, ease of use, and value for the price. Many appreciate the ample memory and storage, along with its quiet operation and straightforward setup. However, some users expressed dissatisfaction with the DVD drive and the pre-installed operating system. A few customers found the operating system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,472 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for what you get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to family and friends. Love the look of the silver case. Great value, too!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Dvd drive

    Rated 2 out of 5 stars

    Read the reviews BEFORE you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Intel Core i5, 12 GB Memory, 2 TB Hard Drive, and great price lead my decision. I regret not reading the reviews first. After installing most of my software and transferring my data from my old computer, the HP ENVY started turning off on its own. I had a very hard time rebooting on one occasion so I returned it to Best Buy for a no-hassle exchange. The new one turned off once on its own right after I got it but has been working fine. I've had it about a month. The aggravation and loss of time on the first one was very disappointing. Also, the USB ports are hard to access and the vertical disc drive is a joke. What was the design team thinking???

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This desktop features are a bargain and very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop features are a bargain. Bang & Olufsen audio and high-definition graphics are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great 1st computer for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 1st computer for our family. Everyone is able to use it and feel it was a good price as well.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I expected. I am slowly getting used to the changes I have met up with using Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal!!! Very fast and works great. I love it. I bought this thing open box, so I saved a LOT of money. But, it is like new. Works great (so far). Lenovo is IBM, so they know how to make a computer. I recommend this product because it has plenty of memory, and lots of storage. Only bad thing is it only has 2 SATA connections on the motherboard. But, it's not that big of a deal...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cheap computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance at a great price. Great for people who use multiple monitors. Game performace is good but not great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, turn on and start using. Very happy with purchase. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to get a new computer since the old one was on vista operating system. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great midrange desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for video and photo editing. So far computer has worked flawlessly. Quick boot up, programs don't lag. Very happy with purchase and open box deal

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the computer. It has a high enough processor rate to game with without the high price tag

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Dvd drive

    Rated 3 out of 5 stars

    Not as smooth as the specs seem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very surprising thing to find out that your Celeron-powered HP Chromebox with 4 GB RAM can browse the Internet and switch between apps noticeably faster than your Core i5 Skylake-powered HP desktop with 12 GB RAM. Honestly, I think it has less to do with the hardware and more to do with the resource-guzzling Windows platform. Regardless, I find myself underwhelmed by this computer. Strangely enough, I find that I have to reinsert a music CD multiple times before the computer recognizes it. Again, not sure if this is a software issue with Windows 10 or a hardware issue. Seeing as how I bought it primarily to run Adobe Lightroom and Photoshop CC, it's good enough. But I won't be abandoning my Chrome OS devices any time soon to go 100% back to Windows.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 rejects some expensive photo scanners, but not a computer problem; a software problem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Plenty of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine for running my business. Lots of memory for running multiple tasks. Quickbooks, large spreadsheets, browsing... no problem. I'm still not sold on Windows 10 but it's the only option we've got.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    computer desktop drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with this computer. Does all we were hoping. We were looking for good storage, card reader, DVD writer in an HP. Only negative to us is Windows 10 which relies on apps; we are too old school to appreciate this capability. Would prefer Windows 7 to reach files, etc., but we are moving on with the times. We are retired; younger people would prob really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer as an open box with no keyboard or mouse. Added a different power supply and a gtx 950. Happy with it for a basic home and gaming computer. Room for 3 hard drives. Had some issues with freezing. They were resolved with driver updates and bios update.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Updated Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a computer upgrade and this HP computer with Windows 10 has performed great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tower 5 weeks ago. Very easy to set up and start using. No complaints to date

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desktop for the price that was on sale. It is very fast on downloading and uploading.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't build one on my own for a better price. Went to a competitors store and showed him the specs on the HP, the salesman there told me to go buy it.

    I would recommend this to a friend