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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1472 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY Desktop's performance, ease of use, and value for the price. Many appreciate the ample memory and storage, along with its quiet operation and straightforward setup. However, some users expressed dissatisfaction with the DVD drive and the pre-installed operating system. A few customers found the operating system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,472 reviews
  • Pros mentioned:
    Memory, Price

    Rated 5 out of 5 stars

    Excellent computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with lots of storage and memory. Excellent price too.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in terms of RAM, processor, HD size. But Windows 10 - wish I'd waited a year for all the bugs to get worked out. Ended up paying an online service good $ to fix a problem that developed overnight. Not impressed at all with any (if any) HP value added.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this was not my first choice, my intention was to purchase another computer because I wanted an all in one. When comparing the two, this was the best choice. It's was very easy to setup, it's very easy to use and it has a fast startup. Having 12GB of memory and a 2 TB hard drive is plus for me! Being able to multitask and the option of connecting two montiors is great also. Overall this is a great product for the money I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how lighting fast this computer is....took a little getting use to the Windows 10( my computer that was replaced with this one was Windows 7)... I have had for lil over a month...gotten use to it and I love it.....Great computer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 5 out of 5 stars

    Solid Home-Based Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP desktop has performed as expected: Consistently Great. Love the HDMI connections and memory and speed. Only disappointment was the very basic/cheap keyboard and mouse. After upgrading to an illuminated keyboard and gaming mouse, it is an impressive unit. Once again, Best Buy has 'Delivered the Goods'!

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 4 out of 5 stars

    Great PC, poor DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good value for the price. A huge hard drive and lots of RAM. But it has a flimsy side mount DVD that is cumbersome and slow to load and unload a DVD. They should have gone with a traditional top loading DVD.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own another desktop with windows vista and this machine with windows 10 blows my older computer out of the water. I put all my photos and games on this computer and doesn't even slow the computer down at all. It plays all games smoothly without any lagging. Would love to get another one for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, fairly easy setup. Very pleased with performance up to now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed owing to the ram. Starts up in seconds. Easy installation. Nice design. Excellent price, as matched by Best Buy from Amazon. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard To Beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best features and performance for the buck! Hard to find a better deal on a tower that has the processor, RAM, and storage that this box has. Also, the wireless AC is much faster than the N class on other boxes. Very happy with this box and would recommend it although not for gamers. Gamers could add a video card though and have a pretty nice machine!

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 4 out of 5 stars

    a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY computer was purchased to replace an older HP machine that "died." Much more speed and memory. Sale price made it attractive and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Memory, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, lots of memory, easy use. Easy multi tasking

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    Good computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works well for me at home. I had a digital hard drive installed to increase speed and eliminate problems. I had to replace hard drives twice on my last Dell computer. We used HP computers at work and they held up fine. I'm very satisfied with this product and the Geek Squad. I always recommend the Geek Squad to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really quiet while it is on and is fairly easy to operate. I am still learning how to navigate Windows 10 which can be frustrating at times, especially with some of the pop-ups that come up. Overall though I do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 3 out of 5 stars

    decent computer. Good memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi card went out the first day because of an issue with Windows 10. After I returned the first computer and got a new one, things went better. It has a lot of memory and good speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Price, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second computer. I was completely computer illiterate initially, but learned some things to look for. This computer had more than I was looking for in in all aspects. I have thoroughly enjoyed the increased speed and other features like the recall it offers when filling in repeat information ie. name, addresses and even some numbers when starting over on certain screens. I would definitely recommend this desktop to a friend. It has twice the GB's and memory than an upgrade I was looking at elsewhere and the price was very good for the features offered.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Desktop Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded by replacing my old desktop computer from 2005. Ten years later. This is a great computer with the right brand and technology needed to perform today. It runs great. Time will tell the rest of the story. Here's to another ten years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, great desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had lots of problems with my computers in the past and thought I would try the HP Envy because the reviews were very positive. It also had more RAM than others that were similarly priced. The only issue I had when setting it up to my existing monitor is that you need an HDMI / USB cable because there are no pin slots on this desktop. It should say something on the box or in the specs (I didn't see anything) to remind you to buy the cable, but another trip to the store and I was in business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy provides loads of capability at a reasonable price. I bought mine for home use but it is also quite suitable for most business needs. The i5 processor is powerful and with 12GB of memory it is very fast. Tons of storage with the 2TB hard drive that I find to be more than fast enough for my purposes. It doesn't have a separate graphics card but the on-board graphics appear to be very good. My granddaughter will test that out soon once she starts playing games on it. I'll post additional comments if we run into anything noteworthy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not the top of the line but for the price I paid and what I do it is a very good fit. I used AIO for three years but am glad I went this route as it clearly labeled easy to set up and light weight.

    I would recommend this to a friend
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