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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 1472 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY Desktop's performance, ease of use, and value for the price. Many appreciate the ample memory and storage, along with its quiet operation and straightforward setup. However, some users expressed dissatisfaction with the DVD drive and the pre-installed operating system. A few customers found the operating system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,472 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. Fast great storage and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Fast and quiet. Nice looking tower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works and is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and is fast. Easy setup and not to cluttered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good computer for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and ease of use. Even for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Looks great. Great computer. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Had no problem setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality, looks great too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality addition to my desktop and has a great apperance too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    very friendly pc. installation was simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly pc. installation was simple. The speed of the pc is everything that I expected, and much much more. This is my second HP pc, and the last one lasted 8 years, and I fully expect the same from this product as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast and reliable. I love it..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fast speed and wonderful graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting accquainted with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been a couple of quirks but we've worked through them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, but the keyboard is less than satisfactory. The cordless feature is great, but there's no legs in the back to prop it up. I prefer my old MS ergonomic keyboard. And Windows 10 is taking a while to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a little hard to navagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get use to new windows but other than that, its very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer, just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works like a charm. Sadly we needed to purchase after a devastating hard drive crash of our 10 yr old computer. Kudos to the guys at the store diagnosing and trying to fix the hard drive, due to their customer service and positive experience we purchased the new computer same day at the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it but not happy that I have to write so much!

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 1 out of 5 stars

    Seemed like a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer would freeze randomly right out of the box. Brought it in to geek squad and they told me the hard drive was bad. After looking at the other 1 star reviews on here, it would seem that this issue is not all that rare of an occurrence. Best Buy refunded my money and I bought a Lenovo instead, which works great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 4 out of 5 stars

    Nice for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it is advertised to do. The cd/dvd compartment is a little flimsy, so I take extra care to make sure not to break it. Couldn't find a comparable computer at this price and I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer - terrible keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the desktop overall - I use it heavily in my home office - but the keyboard is terrible...Keys are small, hard to read and do not light up, Aside from that, the desktop performs really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace an old desk top to email information for members of our organization. It was very satisfactory

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, and is a nice choice for somebody who is looking for a gaming computer. I have experienced no lag while playing games online. The only thing I would change would be the cd player, which, for some reason is mounted sideways (though I have had no problems with playing cd's or games).

    I would recommend this to a friend