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Customer reviews

Rating 4.3 out of 5 stars with 1472 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY Desktop's performance, ease of use, and value for the price. Many appreciate the ample memory and storage, along with its quiet operation and straightforward setup. However, some users expressed dissatisfaction with the DVD drive and the pre-installed operating system. A few customers found the operating system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,472 reviews
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Mind of it's own! Computer or Windows 10?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly don't know if it is the computer or the Windows 10 operating system causing my issues. Everything from keyboard performance to dropping the printer. Windows 10 - I wish it was never developed or rolled out before properly testing compatibility with EVERY OTHER program such as SAGE 50 Accounting, I have never been so frustrated. This Windows problem has kept me from appreciating the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 5 out of 5 stars

    HP - Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using my HP-Envy for about a month. So far is it going really well and I am enjoying the speed that this unit is providing me compared to my older laptop. I would recommend this computer for someone needing extra memory.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    It's pretty decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is decent for the price you pay. Thank goodness we had Geeksquad because we needed them to help us install a cd driver the second day we had it. Ours runs Windows 10 which isn't my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Smooth, quick, efficient and easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for to replace older HP Windows 7 computer! After using Surface Pro Windows 10 system I looked for a desktop replacement with excellent rated performance and a reasonable price. This model was it! Love Windows 10 and it has excellent speed and graphics! Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 4 out of 5 stars

    Powerful computer with lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower computer gives me lots of data storage and memory with high speed functionality. Still getting used to Windows 10, and just installed Microsoft Office 2016, working fine so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A good product for Windows 10 users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 did not load all of my "work horse" programs that I have been using for years, that I was able to load in Windows 7. I do not subscribe to the "I Cloud" or "DropBox" idea, I want total control of my data, I do not trust having my backups to "a place" in the sky, that may not be available due to unforeseen circumstances. I do not like to be paying a monthly fee for programs that I can own, of course these programs are more expensive today that they used to be, Windows 10 performance. . . well they still have a little bit or work to do. The HP Envy, is nice looking, very quiet, no blinking lights, fast as expected, I am happy with the unit itself.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great for the price, pleasantly surprised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my tower quickly and could not be more pleased with the price and functionality. I need speed and reliability for business and this certainly delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 5 out of 5 stars

    Lots of memory and a very large hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched online, in stores, and printed materials for a desktop that had a lot of memory and a hard drive at least 2TB .... all at a reasonable price. This HP Envy filled the bill on all points plus it's good looking. It's a great, fast and exciting computer.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 3 out of 5 stars

    East to set up. Lousy DVD/CD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the tower, I was unable to use the CD/DVD drive. I called HP tech support and was on the line for more than an hour with someone who had an extremely difficult accent to understand. I got nowhere with him. Subsequently I returned the tower to Best Buy and they gave me a new one. Even the new CD/DVD does not work properly. I finally was able to load some of my programs. In a week or two, I later tried to load TurboTax. Again the drive refused to work. In frustration I shut down the computer and came back the next day. Now it worked and I was able to load TurboTax. Bad news: when I tried to load another program, the CD/DVD refused to work. Do I have to shut down the computer and restart **each time**? Other than this troublesome defect, the machine works OK. Don't like the small wireless keyboard that came with the machine. Keys are very close together and constantly hit two at the same time. I'll get used to it in time, I suppose. Plan to purchase a third party keyboard soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great quality PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the speed and ease of video editing/ cropping I've experienced on this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    overall efficient computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to upgrade from my i3 Gateway, because I needed a better processor for photo editing programs. This HP model is an overall fast, efficient computer. I actually like windows 10. It took some getting used to because of some changes, but overall i like it. I use my sony tv and with a soundbar as my second monitor and computer speakers. The only reason I did not give this HP a 5 star rating is that I have to occasionally restart my computer to get the audio connection to work, I am not sure if this is a windows 10, or computer problem. I use the Sony TV as the default audio setting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HAPPY WITH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FIRST HP I BOUGHT WAS ALL MESSED UP. FINALLY I UP GRADED TO THIS ONE AND AM VERY PLEASED WITH IT. THE SERVICE OF BEST BUY WAS ATROCIOUS THOUGH. I WOULD RECOMMEND THIS COMPUTER BUT I WILL BE BUYING MY HIGH TICKET ITEM TICKETS ELSEWHERE. I REALLY HAD TO RAISE A FUSS JUST TO GET THEM TO HONOR THEIR WARRANTY.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Price, Speed

    Rated 4 out of 5 stars

    EXCELLENT HOME BUSINESS PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC does more than just the task of regular home use. It has enough power and speed to be used for a home business. I like the storage capacity and reasonable memory. The PC is flexible enough to handle a lot of caching and multi-application use at the same time. I really like how reasonably it is priced too.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 5 out of 5 stars

    Loaded for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade a computer at work that had the memory and speed to handle multiple tasks. I got everything I needed with this and more with the sound package .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself seems to be a great purchase. No problems with performance, no observed limitations as yet. Only problem is I purchased an Asus monitor with the HP desktop, and not being exceptionally computer literate, I didn't know there would be a problem with compatibility. Perhaps I overlooked a suggestion message regarding the need for that cord when making the purchase, but I don't remember seeing one. After we bought the right kind of adapter cord, the two work great together. I would recommend this to a friend, but I'd make sure to tell him/her about the adapter if the monitor is a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Price

    Rated 5 out of 5 stars

    Hp tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!! It has a lot of room to store all my photos.it has 2tb hard drive. It came with a great price. 12 gb of memory

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually build my own computers, but I way this on sale with 12G of memory and a 2TB hard drive. I couldn't built one close to that price. Very fast and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice computer at good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced a tower used as a server for my tax and accounting business. Very fast. 12GB RAM, 2TB Hard Drive. More than enough for what I need. I don't do gaming just process forms for clients. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon studying many models and their qualities, this is the one that was best for the price, extended usage, and for my needs. It has been slow for me learning windows 10 and transferring stuff from my older computer, but that is no fault of the computer. My only surprise was that there was no VGA input on the tower. The salesman said I would be fine using my current monitor and I missed that no VGA was mentioned on the spec. All is well after the purchase of a VGA to HDMI adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great graphics and fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like windows 10. Very easy to navigate. Computer has a lot of processing power with the 12 gigs of ram and intel. There were a few times the computer froze up while using an audio program bit overall a bargain for the cost. I took off a star for the fact that it is slightly slower than i thought it would be but then again i have a lot of audio and video apps working on it , so i definetly recommend it .

    I would recommend this to a friend
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