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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 1472 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY Desktop's performance, ease of use, and value for the price. Many appreciate the ample memory and storage, along with its quiet operation and straightforward setup. However, some users expressed dissatisfaction with the DVD drive and the pre-installed operating system. A few customers found the operating system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,472 reviews
  • Rated 5 out of 5 stars

    Great value. Tons of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had last HP desktop for 8 years (repurposed to my parents) and expect this one will last just as long. Stores all my photos and nice video for editing. Keyboard is a little small, but OK,

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 1 out of 5 stars

    Not worth the sale price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this desktop on sale thinking that it was a great buy! Computer worked about one full day, long enough for me to transfer all my music and photos. It started beeping error codes and would not even load to the Windows screen! Called HP and they were clueless. HP said to return it to Best Buy, which I did. Best Buy took the computer back with no problem and I upgraded to a different brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Perfect upgrade computer for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer, which I purchased to replace an older HP, does everything I need and more. It came with Windows 10, which took a bit to get used to, but , now that I have, is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent speed and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. With the wireless mouse and keyboard you can sit back and surf. The service at the Lees Summit store was excellent, and the Geek Squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    finally had to buy a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this one because it was mid-grade and I don't play video games and store most every thing on an external hard drive. Not a fan of MICROSOFT 10 wanting to store my passwords.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent PC for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this Computer was very easy to set up at home, It works well. No problems with crashes. The design is nice. and I like the hookup location. The Drive is easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, reliable performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over my previous machine. Huge hard drive, and lots of RAM. Also, very stylish, attractive cabinet, and very nice location of USB ports on the top of the machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with this computer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After taking back a new HP Envy twice, I switched to a Dell product. I was unable to get my Monitor to come out of the sleep mode. The Desktop would but not the monitor. It was not the monitor that was the problem as it did this on other monitors the Geek Squad hooked it up to. Then I started researching on line and there was a lot of chatter about this same issue that others were experiencing. I have had HP computers in the past and was more than satisfied. Just not this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had wonderful luck with my new computer. It is fast and accurate. I am still getting used to Windows 10 and some of the other parts, but I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had my computer set up today so can't say a lot. So far, so good, Of course it's faster than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great HP Envy Desk Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my desk top for about 4 weeks, but it is awesome! Very Fast I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome update to our home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In need of an updated system, did a bunch of research to find one that fit our wants and needs, and this one worked for us! We've had it for a year now and no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what the quality would be for the price (it was on sale) but I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great price for what we got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for what we needed just a get online pay bills ect. Works well. Nonproblem so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the efficiency and look of my new HP Envy. Windows 10 has a small learning curve but operates well. The computer is fast and looks very sleek and modern on my desk.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Slowly but surely I'm getting there with windows10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. It's taking so time to get use to windows10 but think I will like it once I get it figured out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meets the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is ok. Every now and then it lags on basic tasks or is slow to respond to simple commands. Other than that it is a great computer. Only complaint is that it does not have built in speakers. I have one of my HEOS 1 portable speakers next to it so that resolves that issue. Storage is great and I don't anticipate using it all as I also use an external hard drive.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 4 out of 5 stars

    pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade and this seems to be working well.Only negative is usb ports are not so easily accessable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC functions as intended, plenty of speed for everyday applications. The USB and headphone ports on top is a nice location.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very easy first start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek look, easy access to usb ports on top and back. The speed and usability have also been very good.

    I would recommend this to a friend