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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 1472 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY Desktop's performance, ease of use, and value for the price. Many appreciate the ample memory and storage, along with its quiet operation and straightforward setup. However, some users expressed dissatisfaction with the DVD drive and the pre-installed operating system. A few customers found the operating system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,472 reviews
  • Rated 5 out of 5 stars

    Great computer for our purposes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced a 10 or more year old Dell that was on it's last leg. It has been great.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 1 out of 5 stars

    Two Motherboard failures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back twice. Would not power up, motherboard replaced one month later front USB ports not working sent back motherboard replaced again. Due to many hours on line and many days without my computer I do not have any faith that it will last a year let alone beyond that. I asked for a further warranty response from the last issue but no response. Do like it when it is working. Had it not failed twice I might have rated a 4 or 5 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 is user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who is just a user, windows 10 will prompt you for what is necessary or required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its awesome ,i am very happy with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great ,fast delivery and great service doesn't take up my whole desk and it runs quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for the family at home or the student at school who like to use a desk top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots fast. App processing is fast. Have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved everything about this computer. most of all loved the wireless keyboard and mouse,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer my old one was on it's last legs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has worked well for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been working well for us so far, and we hope it continues to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I use it for business. We've had it for two years and had no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the specs I expected a faster machine. It's for almost the same specs as my laptop but this has some weird lag. I don't like the small keyboard at all; it's tiny and awkward to use. I ended up using the one from my old machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter set up my computer wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she made it exactly like my old one and I haven't had a bit of trouble with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time to upgrade my PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the latest and greatest with it. I bought a second one for the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great desktop is good for multitasking video editing in and video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase made this year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade, so i bought one. It was the best gift I could give myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my previous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personal were great in explaining everything to me and and the downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this desktop computer, it is everything I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up is easy.. operating system works great! Great machine Great Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy, but not happy a monitor did come with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, but am not happy that it did not come with a HP monitor,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition from a 2007 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of the Geek Squad , I found it easy to use @86 years of age.

    I would recommend this to a friend