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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,357 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Generally a nice unit. Like the lighted keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit seems to run awfully hot and have had some trouble after logging in with picture on screen moving all around the screen. Otherwise I like the unit. Lighted keyboard is a plus. Easier to see the keys.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better lap top in this price range.Very fast and lightweight to lug with you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Bought for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She 2 so happy with the laptop. Loves the touchscreen, and the vivid colors, also the speed of it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop, it's design and weight and functionality for the price. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    priced right for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise as to it;s speed and ease of use. Setup was a breeze and functionality great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light weight and thin. Easy to use too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bells and whistles you want and need, plus a large screen. Nice track pad. Very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. Lightweight but sturdy. Touchscreen, can also convert to a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and does everything I need. It has lots of memory and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Price for Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase and this laptop can handle the multi-tasking. I used the MacBook for many years and I can say that for the price of this laptop definitely worth buying this laptop. It has everything you need except the SSD, but you can upgrade to SSD if you like. However for the having the 1 TB HHD 7200, 2.7ghz, 8GB and great graphics card. If you are using for schooling definitely money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer got every day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first computer with windows 10. What a difference from my old gateway computer. It is speedy and the touch screen is a great feature. It boots up in less then 10 seconds and ready to use. I highly recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Bezel around the screen seems tight in some spots around the edge, causing distortion, but it's only noticeable when the screen is extremely dark. LIght up keyboard is a nice feature, as is the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Budget Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 2nd laptop as a backup for my work on the field. My old HP black laptop mouse went bad and this new unit worked better than I expected. Startup is normal time frame, I like the touchscreen feature and the HD display.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for mobility work or school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has come a long way in laptop technology. I have a Samsung laptop at home and I needed a new one for work. I decided to purchase this HP due to the great reviews. So far it has met all of my expectations. The touchscreen is great also, especially if you don't have a mouse or forgot it somewhere else. Great product! We're thinking of buying one now for my daughter so she can use it for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went shopping for a 2 in 1 for college-bound child and most were pretty expensive. Received a promo e-mail from BestBuy with a deal on last-year's model. Talked to the associate and it was basically the same as this year's but a different color and less expensive. Bought it and works extremely well for what is needed. Side note, updating Windows 10 is a pain but that's not HP's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Easy to use and fast response. I would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP envy laptop, its sleek , with a eye captivating design and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Good computer for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is light weight, bought it for school and it very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Ive had zero issues with this laptop. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all my needs, easy to use and very light. Like the tablet view also

    I would recommend this to a friend
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