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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,357 reviews
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Good Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with it. The weight, performance, and functionality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, lots of memory, very fast. Used in a professional/work setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use and light program use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and touch screen I like that it turns on right away

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Touchscreen/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transform into a tablet. Clear picture and fast processor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding a mid-range laptop for a price under $500 is difficult. Easy set up and hit the ground running. For the value, I'll be a return customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item because a certain fine was required for school, but from the short time I did have it, the laptop worked perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift from my husband. It’s a good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and I love the lit up keyboard, AMD is perfect for the work I do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    GOOD PRICE FOR THE EQUIPT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my adult daughter to go back to school and finish her Nursing degree. I am a MAC person, but she is not (thanfully) she likes the system and is very familiar with it's functions and really enjoys it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, love the touch screen, 360 keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy x360 is a great touch-screen laptop! The Best Buy Geek Squad successfully transferred everything off our old laptop to our new HP laptop. Also, with an appointment, the technician was helpful & knowledgeable with answering questions about the laptop. The HP shortcuts are helpful in reading emails, selecting the internet, & keeping track of life on the calendar!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Easy to navigate computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, self explanatory, sturdy laptop bright and big screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen. It's very fast. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous HP computer took me through 7 years of high school and college. This was a much needed upgrade to my old device. With a fast processor, backlit keyboard and amazing display this computer does everything needed and then some. Although I don't do any gaming, this computer has been able to handle everything I have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Awesome computer for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight. Very good device with good processor and touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful sleek device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is beautiful! Fast processor, sleek design, I am in love!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is truly amazing. The processor, ram, screen size, the way it feels, everything is just really great. It has all the bells and whistles that one could need for a sturdy, reliable, high performance laptop. The speakers sound really great too! I like the touch screen and how easy is makes use of the laptop. Highly recommend this laptop for your needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and start. Slow until fully loaded but great after!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice. It was the first one I used that could also be used as a tablet. Very cool! It gets everything done without slowing down. I usually have multiple tabs open and run different programs. My only complaint is that the webcam doesn't work most of the time, but I think this is just a wiring issue with laptops since they are in the lid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a recommendation at the store. Our previous 2-1 laptop by Asus had been burgled and we needed a replacement. This laptop has some weight but the full size keyboard with 10 key is exactly what my wife was looking for. The screen is clear, but it is not as bright as some higher priced laptops. The keys have a light up feature which is nice. The battery life seems reasonable but we are only casual users, and most of the time the laptop is plugged in. Set up is easy, but it does come with bloat ware from HP which could be deleted. The tablet function feels sturdy, but with the size of the keyboard it does feel a little odd in hand. The hinges seem like a nice design to make folding easy.

    I would recommend this to a friend