Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,357 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Such a sleek design.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a great laptop, easy to use, I love touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. T It's easy to use . Very affordable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and fast and the memory is good. Graphics are good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    just an ok computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for general use, nothing special but needed as much RAM and storage as I could get (just in case). In general the computer is good...very fast...but there is a problem with the touchpad, sometimes it works, sometimes it doesn't and the computer needs to be restarted. There are also times that the touchpad works fine. More often than not when scrolling, the touchpad stops working for a few seconds then it starts up again, frustrating! I will uninstall and re-install the drivers for it as soon as I can and hopefully that will fix the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints are that the mouse has no scroll bar feature (which is highly inconvenient in my opinion) and that the main on/off button, being on the side of the machine, can get bumped very easily and turn the machine off accidentally. Especially if your battery is running low and you go to plug in the charger cord, you naturally want to grasp the machine right where the on/off button is on the opposite side. Likewise, I assume it could get pushed and turned on unintentionally while in a laptop sleeve or bag. Poor design choice there in my opinion. Otherwise it is a very cool machine with the tablet mode with full fold-back feature and backlit keyboard for low-light situations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for most people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing my still pictures editing But has problems with video from camcorder also win 10 does not let you use a dvd burner on a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with my touch screen laptop and It is so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Wonderful Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, efficient and fast, loved the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I got it as a company laptop and it works great. My favorite things about it are the keyboard and the screen. Most laptops in this price range have less screen resolution. My only real complaints are that it doesn't have an m.2 slot for an ssd, and only one slot for ram (total). So upgrading isn't easy or practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop a few months ago for Minor gaming and for college and it's been great! Very strong, lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE, GEEKS SET IT UP FOR US SO ALL WE HAD TO DO IS TURN IT ON AND USE IT!! THE EASY OF GOING TO THE TABLET MODE AND THEN BACK TO LAPTOP IS AWESOME. GRET PRODUCT FOR THE MONEY.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Nice 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lil 2 in 1 for the price real fast and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Im learning windows 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, like the touch screen, can talk to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great school computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great deal, and perfect for our homeschool needs. It was easy to set up, and has worked very well so far. Also easy to transport in a backpack or messenger bag.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop, Simply Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice and the touchscreen is very helpful. The laptop is simply slow. It can take up to minutes for word to open or the internet to come up after clicking on it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really great. I had to return my first laptop as the touch screen was not functioning properly. This one works great. I use it almost every day and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for grad school!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for graduate school, and I knew I would be writing a lot papers and doing research. This computer has been great, and easy to use, and helpful for all of my grad school classes. I really like the touch features, and the ability to zoom in on small articles. Very pleased with this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2 in 1 laptop/tablet! Has been great from traveling and using for daily research and work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop for a basic computer user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic user it is a great laptop. Easy to navigate and windows 10 is so much easier to navigate than windows 8. I would suggest this laptop for the basic user.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Originally purchased this laptop on sale for 619. I'm very impressed with the size and quality. Battery life could be better but I that's with most laptops these days. The buttons feels awesome to the touch and the speakers sound nice. The screen looks sharp and has good quality and pick-up speed.

    I would recommend this to a friend