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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,357 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it reminds me of my tablet because it's a touch screen. Not too sure about Windows 10, takes some getting use to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controversial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a lower-budget laptop and I purchased this due to a decently sized sale being attached to the retail tag. The one concern I had was regarding the graphics processor. From my general consensus regarding Intel vs AMD, they are both fantastic processors at the higher tier, however, the AMD becomes unstable the further down the line you go in the processors. Basically meaning, the cheaper the AMD chip is, the more unreliable it becomes. With that being said, the sale that was on this laptop made me decide to pass up that concern and bite the bullet. Well, long-story-short, the laptop's performance was quite mediocre. The most notable aspects to my experience were the buffering/lagging tendencies the laptop had, passed the 30-minute mark of using it. No matter how I confronted the settings and the reset/reboot possibilities, the problem was annoyingly consistent. Even after taking it in and getting the same laptop new, the issue showed up without hesitation, again. I ultimately had to turn it in and exchange it for a similar hp laptop, but with an intel processor and a smaller screen and I have not had a problem with my alternative since.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop fits my needs as a student. I use it everyday for school work and love the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Seems to be working just fine, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my business. Thus far, it is working fine and is much faster than my older Windows 7 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use for simple tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly needed a laptop for surfing the internet and checking email. This laptop is easy to use for both tasks.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I should have done more research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Dell laptops but after not having great success in my last two I decided to try HP. Overall, this is a pretty good laptop but I should have done more research. My main issue is one that I didn't realize until I needed it is that it doesn't have a CD/DVD player. There is also the issue of battery life. I find that the battery drains fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    One of the best AMD laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AMD laptop speed feels like I'm using core I7. I have very good impression of latest AMD innovation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have loved to get a wider selection but the machine performes as expected for the price that is sold

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP - Envy x360 2-in-1 for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the computer we recently purchased. Our daughter is away at school and needed a computer to take with her. It has a great screen fast processor and drive good for all the work she does and for multimedia fun.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great value for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the notebook, use as a tablet or as a notebook. Lightning is outstanding. Best feature touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not super impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one very very similar to this one that I loved and when I had to get a new one I figured this one was a good choice because my other one was hp envy 360 as well. This one just seems to load everything slowly and the screen isn't very bright. But I've only had it for a short time so I'm sure I'll love it more once I figure the little annoyances out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my birthday best present evergood brand

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for college. Large screen with the number keypad on side. Fairly good sound from the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop/tablet. It's relatively light, has a great screen, backlit keyboard, and can handle gaming! My wife uses it for her work and to design. It's definitely a great machine for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice computer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for students. I loved the ability to flip the keyboard back making it a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer wont break the bank and does more than what is needed for the average household computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Moderate Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for everyday use. User friendly and slick design. Mesh well with windows 10 update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to understand laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it has the buttons labelled with icons that make it easier to understand what they are for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP laptops are solid for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is well build and easy to use, long battery life, great speakers,clear picture ,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to use in college. Has been good. Our daughter is getting good use out of it.

    I would recommend this to a friend
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