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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,357 reviews
  • Rated 5 out of 5 stars

    Solid pc for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a little more for this pc than I originally budgeted to buy a new laptop but the graphic and hdd upgrades were well worth it and did not add much additional cost. Very solid pc for the price 0 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a high school graduate to use as a starter computer in college. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who is going back to college. She is very pleased with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit for non gamers. It has plenty of Disk space, memory and processing power

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Enjoyed the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortened the time I am on the Computer I realy noted a difference in speed form my old computer

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever purchased a touch screen computer. I am pretty happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple put I love this laptop. The lighted keyboard, touchscreen and the multi position screen makes this laptop worth it. It also connects to a 5 GHz wireless signal so you can get better and faster surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new two in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this two in one so much!! I love the fact that you can use it as a laptop, or take the keyboard off and use it as a pad. The fact that the keyboard acts like a stand when using it as a pad also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Computer has some bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer moves fast, but turns off unexpectedly too often.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my daughters old HP as she transitions from highschool to college. Her old one was several years old and had no problems, just felt she would need something faster with more storage. She's been running this for a couple of months now and loves it. The transition was simple she didn't lose a single bit of information. Loves the 2in1. This will definitely see her through her college needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Envy 4520 Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT was easy to set up, easy to follow the prompts on the face and prints nicely. The drawback for me is that when scanning more than one item at a time, it doesn't separate them into individual items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer, not the most tech-savy of individuals. I knew what I was wanting and I found it in this laptop. Lots of storage for my music, mostly media friendly (my media complaints are with windows and not HP), but like other reviewers, I'm not happy with the placement of the power and volume buttons, but other than that, so far, it has proved to be the simple, everyday workhorse laptop that I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow, but over all a great computer with lots of features. Love the touch screen

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clean and clear display. Battery life is good but not quite what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy for me and works for the things I need. Other things I find hard to do or unable to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Loved the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming to the store and not having a specific laptop on mind, finding this one to use for school was a great choice. Love the touch screen feature and the ability to flip it into a tablet. Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked right out of the box. Keys have a backlight on the keyboard for easy viewing in the dark. No Windows hiccups as of 3 months into ownership. Very light and thin for easy carry.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has been very durable and reliable. love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great, well rounded laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my dad, to whom processing speed, screen size, and maneuverability was very important. He's had it for a few months and loves it, particularly the 360* rotation of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get used to working on this laptop. I like the option to use as a tablet.

    I would recommend this to a friend