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Customer Ratings & Reviews

Your price for this item is $479.99
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Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,357 reviews
  • Rated 4 out of 5 stars

    Great computer for editing gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for editing gaming. My kids use it to edit mine craft videos that will ultimately be placed on YouTube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been great for over a year!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my purchase. No issues for over a year until the speaker started going out a few months back. It still works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop at best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its actually a good laptop at that price, best for meduim users The Sound is awesome with the limited edition speakers AMD processor is actually awesome..!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, I love everything about it. However, there was a problem with the fan. But warranty covers, besides that everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the same laptop for 9 years and had to get a new one. This hp envy is fabulous so far. I'm still learning windows 10 but the laptop is better than expected as it had some nice surprises that I wasn't aware of upon purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first computer purchase in over 5 years. I was a lil nervous about setting it up but it was very easy and love the keyboard, and everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product two months ago and it has been nothing but trouble. The sound didn't work. It shut down without cause, and now it has failed the system test. This was the first time purchasing a PC in years, and now I know why I'll always use Apple products only. The customer service was also horrible at HP.They were not helpful and only tried to sell me more products. Now, I'm stuck with a computer that's not functioning. It's infuriating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the computer. The only downside is that it has software program I would like to remiove. It constantly pops up telling me I have updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wanted to try an HP product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far everything Is great, but I didn't realize that there was no DC dive until I got it home because there was not one on display at the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer only to supplement my desktop. To occasionally surf the net and load some pics and videos off my phone. So far I have no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman helping me was very helpful in explaining about this laptop and what was different with this laptop and others that were very similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for intended use..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for media consumption and light photo editing work. Battery life is decent, screen is very bright and vibrant at 1080p. The Bang & Olufsen speakers enrich the media experience and the foldable display turns this into a powerful tablet giving 2 products in 1.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Horrible Starter PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the touch screen features but the processor and 360 rotation feature did not work as expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop works well for excel word spreadsheets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light easy handling.. number tap a plus - sound is good and colors graphics are true. Had it month and needed a Geek tine-up - EXCELLENT services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience going from PC desktop to a laptop and I am impressed. The best part of the deal was the 1 year Geek Squad membership. They know how to help me make the most of this computer. The hardware is great but without the Geeks, I would still be watching tutorials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy the aize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's seems to be a great lab top. But it is slow sometimes, might have to bring it in for service. CSR were unhelpful at the time of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not planned on buying this brand when I went to the store but now I am glad we got this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for those who are looking for a highly functional computer that doesn't cost a fortune

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted and never knew I needed! It's two things in one! Tablet and laptop! Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun new Toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just needed a new computer to pay bills and boring stuff and whatnot. But I'm finding that this computer has a lot more to offer and is capable of a few new tricks. I will definitely be trying out more things and exploring more creative outlets with it

    I would recommend this to a friend
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