Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,357 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice LapTop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most of the things I need for the cost. The speed is good and the graphics are excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Computer for someone on the go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer mainly for its memory and RAM because I use it for work. Turns out I can use it pretty much all the time. I have gotten in the habit of using it as a tablet and watching Netflix and movies on it when I don't need the computer. That wasn't one of the reasons that I purchased it but it is definitely want the benefits. The only negative would be battery time. It seems only last about 3 hours before it is down to 15%. Could use a lot more battery time. But other than that it's a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Careful with the ad-ons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the computer, purchased at Best Buy, I added the Microsoft Office software. The didn't install it at the store, but gave me a card to access the software on-line. I took it home and following the directions inadvertently downloaded a virus that took over my brand new computer rendering it useless. At Best Buy, I had to purchase the "Geek Squad" service in order to have my computer restored to its original state. Then they also installed the Office software. It works fine now but very disappointed at the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great laptop computer for school after buying my son his that was a great deal. But THIS computer, was a great price for everything you could possibly want or need in a laptop. It is touch screen, convertible, lots of memory and hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop to replace my gateway that I have had for years. The salesman did a great job of showing me the features of this laptop including how it converts to a large tablet by flipping the screen over. It also has a light up keyboard which I didn't realize how helpful it was gonna be. It does not have a disc burner, but I have a desk top for that, so no big deal. The screen has snapped apart from the cover but I just snap it back together. If it becomes a problem I will have the manufacturer to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    It is a great PC.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP. The touchscreen is convenient, and it's just great all-around. I have a lot of various things I need to do with it, from 3-D modeling to just writing, and it handles it all very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great Laptop for students i recommend it and with a good price also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Lighted key broad works great for my old eyes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a beginner , I was even able to do a live chat with it for the first time. I also love the lighted key broad!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Fast processing system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and light weight which makes it nice for carrying it from class to class. Easy to use and touch screen works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for School

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for college. It can be a bit slow when starting up, but I’ve never had issues after that. Only downside is lack of case options for HPs - I wish they had the cases like Macs do!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    very clear screen resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mid-priced laptop. lightweight ad easy to use, touchscreen sometimes does not work and the button to turn it on is elf-sized. The symbols on the keys should be larger and darker for those of us who area not professional typists. Overall a very nice laptop but I have only had it a short time hopefully it will last more than 2 years unlike my Dell laptop that was a real lemon.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Excellent for everday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amd hp so it will run hot every so often or when overloaded. It has capabilities to handle dense workload but a cooling board is a good idea to maintain optimal efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    I really like this item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop . It is easy to use . I like it that it is slim. And what i like most is i can use keypad or touchscreen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Laptop programs run smoothly. It starts up quickly. Cons: Laptop quickly heats up and battery seems to drain fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back lit keyboard was the main reason I purchased this. Then came the sound board, the amount of memory it had and the quality it is. At first I thought that it would be too slow but it moved fast enough for me once I used it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Never fails me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my hp dv4 for 10 years...yes 10! And it finally decided to quit on me. So I grabbed this one and so far its been great. Lightweight and super fast. I don't use the touchscreen much but it's a cool feature. For the price you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp envy laptop is easy to use and has lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a cheap person therefore, I wasn't looking into spending much money for a new laptop. However, due to me being in school and needing a good computer, the employee at best buy recommended that I spend a little more money than I was wanting to in order to keep from having to purchase a new laptop every couple of years. He recommended the HP Envy X360 and stated that they work excellent for school and work as well as last for an average of 6 years. I was hesitant at first cause of the price, but after playing around with it and viewing all of its features, it felt like the perfect laptop for me. So far, it has been great. Its very easy to use, nothing complicating about it and I love that you can use it as a tablet as well. I would recommend the HP Envy x360 especially for those in school or those needing a work laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get nothing else for that low price, I am so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Great price for what it has to offer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and performance of this laptop is great. Purchased for a college student. Lightweight and has alot of features

    I would recommend this to a friend
Sponsored