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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $679.99

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,357 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great product first time for an AMD processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, functions well , speed, graphic are great. Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is plenty fast for what we use it for. It's also lightweight but seems very sturdy and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the screen on this laptop is great. It's light weight and has plenty of memory for my use but just in case they give you a 1TB external hard drive as well. Great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Laptop, well priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, awesome and delicate finishing in dark. Good backlight for the keyboard, pretty cool effect, besides you need it to get the correct letter in dimmed ambiences. Battery does not last long, that's a minus.... but, overall, good and fine HP product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design.. function great.. battery life not so great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect size and easy to navigate!Love the camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up to my desk top but find myself using this everywhere I go! It's light and compact enough that it make class life easier. It' very fast and plenty of memory!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    A Workhorse for a Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a workhorse, this computer can overheat. This, usually, happens when I put it in sleep mode and put it in my bag. Sometimes, I accidently shut it off because the on/off button is near the corner of the computer. When I adjust it on my lap desk or desk, I have to be careful. Otherwise, it seems powerful enough to go 12 plus hours a day for work. I like it. I wished I loved it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise, Heat

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop started off "okay". I never downloaded any programs that would really wear down the laptop. I just needed it for school. But, it started to overheat, nearly burning my lap or the surface I had it sitting on. The battery would die within the hour of it being fully charged. I took it in after owning it for a year and they had to replace the fan. After I received back the laptop, the fan would just be overly obnoxious and the battery still died just as quickly as it did before it was "fixed", I would highly recommend looking at a different laptop. Complete waste of money for me as I am now looking into buying a different laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good speed & memory like that i can use as tablet or t o watch movies

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was very bulky to the say the least and it had a very bad battery life. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very lite and easy to carry around. Also love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and value for money.. I gifted it to my friend for Christmas and he really likes it.. Thank you Best Buy ,you are the Best

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied and pleased with the performance of this laptop. It is very fast and responsive. Initially I had a small issue, but I can't remember what it was now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .this laptop is really good, sleek light modern and extremely fast The Best Buy windows expert fed a great job in matching me with the right laptop for me and my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    I love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st laptop. And I love it! Easy to use easy to navigate. Screen is the perfect size. Typing on these keys is a breeze. Backlit keys is a super plus!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Would buy this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think at first I'd like the 2 in one, but after first week of using while cooking I like the tablet mode. More than enough RAM and hard drive space for what I use a laptop for. The only real con I can see is that if the battery life goes it doesn't appear to be user replaceable, but with all newer electronics the manufacturers are going to this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    great laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our daughter to take to college. It was easy to set up, everything works as advertised. Touch screen and mouse make it easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for work and just to upload her photos and stream some shows. It works perfectly. Lightweight, run smooth and the picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP envy 360 was a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP envy 360 was a great buy for the money. In the review I was very pleased to see that the AMD 7 was as great or very competitive with the Intel 7 chip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so , easy to use very light and easy to handle.

    I would recommend this to a friend
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