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Customer reviews

Rating 4.5 out of 5 stars with 685 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the Envy x360's touchscreen, performance, and ease of use, frequently praising its lightweight design and long battery life. Many appreciate the laptop's overall value and good price. While some users found the speakers underwhelming and storage somewhat limited, the positive feedback on other features outweighs these concerns. The positive comments on design and performance are particularly noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 67 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great work or gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. We’ve thoroughly enjoyed it. My husband uses it for work. I use it for gaming (PvP and RPG). Graphics are great, no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my Paramedic schooling. Works as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop! Look no further!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this laptop! Purchased it for online school and the performance, speed, and software is fast and reliable. It’s the perfect laptop for a student on a budget. The start up is fast and with the Face ID it unlocks just as quick. I read a lot of reviews on numerous laptops before I purchased this one. I read one complaint about the cooling fan and after using it, it was is not an issue at all. It comes on for 30 seconds to maybe a minute or two, but it’s not as bad as others have claimed. I would recommend this for anyone and I do not regret the purchase. It is slim, modern, and appealing. The backlit keyboard is great and the brightness is adjustable. The touch screen is very responsive and you don’t have to press hard to select items on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing but some issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating: ★★★★☆ (4 out of 5 stars) I recently purchased the HP Envy x360, and I must say, it's an exceptional laptop that ticks almost all the boxes. With its sleek design, powerful performance, and versatile features, the Envy x360 offers an outstanding computing experience. However, there is one minor issue that needs addressing. Let's start with the positives. The design of the Envy x360 is simply stunning. Its sleek aluminum body gives it a premium look and feel, making it a pleasure to use and carry around. The 360-degree hinge allows for effortless transition between laptop and tablet modes, providing great flexibility for different tasks and usage scenarios. The performance of the Envy x360 is where it truly shines. Powered by the latest generation processor and generous amounts of RAM, this laptop handles multitasking, demanding applications, and even some light gaming with ease. The fast boot-up time and smooth operation ensure a seamless user experience. The display quality is remarkable as well. The vibrant colors and sharp details make movies, photos, and documents come to life. The touchscreen functionality is responsive and accurate, adding an extra layer of convenience to the overall usage. The keyboard and trackpad on the Envy x360 are a joy to use. The keys have a comfortable travel distance, providing a satisfying typing experience, while the trackpad is smooth and precise, allowing for effortless navigation. Now, onto the minor flaw. Occasionally, after closing the laptop and reopening it later, I've experienced random freezes. While these occurrences are infrequent, they can be a bit frustrating. However, a simple restart resolves the issue, and it hasn't significantly impacted my overall satisfaction with the laptop. Despite this minor hiccup, the HP Envy x360 is an outstanding laptop that offers great value for its price. It excels in performance, design, and versatility, making it a perfect companion for both work and entertainment. With its reliable battery life and excellent audio quality, it meets the demands of a wide range of users. In conclusion, the HP Envy x360 is a superb laptop that I highly recommend. Its powerful performance, stunning design, and versatile features make it a top contender in its category. While the occasional freeze after being closed is a minor inconvenience, it doesn't overshadow the overall excellence of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Touch screen

    Rated 5 out of 5 stars

    Solid option for a computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy processor. Perfectly sized screen. Plays games and works for school equally well. The only thing that has caused me to question this product is a strange noise it makes from time to time that I haven't figured out yet. I'm very pleased with this purchase. After a year, it hasn't slowed down.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for almost a year and I love it. I got it on sale. I use it for basic needs. I love the color, the lighred keyboard, the camera, the weight is fine. But my kids play games on it and they love how smooth it runs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 5 out of 5 stars

    Fast, lightweight. Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop, it’s performance, storage and ease of use has been great. I bought this to replace a 9 year old slow laptop and this is plenty fast for me to run normal internet applications and word processing software. The battery has lasted plenty long between charges and it’s thin, light weight is great. I bought it on a sale because I think this model was going out and I wish I would have bought two honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Looks and brain!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great performance, lightweight and thin. Has backlighting keyboard, and my husband cannot live without it anymore haha

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pleasantly surprised by the HP Envy x360!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been excellent. I bought it as an open box item with no cosmetic or hardware/ software issues. Best Buy made it easy to apply for a card and purchase this computer with $0 down. This is my new daily driver and so far HP has exceeded my expectations with performance and stability, as well as the free trial of anti-virus. Still getting used to Windows 11 but it's very snappy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, very sleek design, easy to use and overall great performance! Definitely will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Kens' 2022 Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and easy set-up except had to reinstall financial management software from internet (only one device per owner so could not transfer from old laptop). Replaced similar laptop several years old and the HP-Envy is faster at everything with nicer display and more internal memory. Pricing was very good and the shipping completed with arrival a day earlier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    HP Envy 2 in 1 Laptop Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop however I have a couple of issues. For those who are right handed, the power cord hooks up to right side of computer which makes it hard to maneuver over wire while you're working and there are no number keys on right side of keyboard like my last laptop. That's it, runs great! Have to get used to windows 11. There are a lot of changes that I have to get used to. Don't like the fact that Microsoft has everything being stored to One Drive right after installing all old files and applications. Quick access has you saving everything to One Drive instead of the Desktop. I understand Microsoft is trying to make storage sales, but it's a little irritating having to change storage options. This laptop is a great buy for the money. Lots of memory & speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    slay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer - works perfectly for my schoolwork, art, programming and games. It won't handle any super heavy games, (trust me, I had to fully reset it after trying to download RE2) but for a more casual player it's perfect. It runs really well and has an amazing battery life. Would recommend to those who need a versatile computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is a powerful and sleek device that offers an impressive performance for both work and entertainment purposes. With its advanced features and reliable performance, it has become a popular choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fits my needs. Enough to run low to medium complexity codes. Nice cost/quality ratio. Particularly if you get it in a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This changed my mind about HP laptops.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very pleased with this HP. My first HP laptop back in 2013 left a bitter taste in my mouth. The hinges were a problem which ultimately destroyed the computer. So I have not returned to HP until the end of last year. I decided to purchase this one because I needed the best bang for my buck for nursing school and let me tell you, I am a nurse now and I use this as my work computer and it takes care of my every needs. I don’t know much about specs but this laptop put me through nursing school and is now me daily work use which is 8-10 hours a day. Great purchase, wouldn’t need any other computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Laptop lover

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop I use for working at home and personal use. Tom’s if space fast and lightweight to take on vacation or room to room. Loaded my phones pictures so great to make slide shows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Open box, but looks like new! Take the discounts!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the overall performance, the speed, the ease of use & the functionality of the unit. The price was great because it was an open box, but it looks brand new & we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek. Great smooth operation. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lspto but HP’s are a little heavier than other brands. But works nice!

    I would recommend this to a friend