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Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about buying a refurbished computer, but now that I have I'm super happy. The computer works perfectly, looks great and performs all the functions I need it to for college. I love the display and screen size. The computer is also light for its size.

    I would recommend this to a friend
  • Cons mentioned:
    Return policy, Screen

    Rated 1 out of 5 stars

    DO NOT PURCHASE THIS ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online. Screen died after 25 days. Local store would not accept a return after 14 days. Glad I paid for Geek Squad Protection. It is taking forever to get it back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellant for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having some trouble trying to figure out how to hook up; My external speakers to it.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution, Weight
    Cons mentioned:
    Sound, Usb

    Rated 4 out of 5 stars

    Good replacement for older laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacing a 5 year old Gateway NV 73 17" laptop. I was somewhat skeptical buying a recertified laptop but since it was Geek Squad-what the heck? So far no trouble and it is fast especially since I upgraded from Win 8 to Win 8.1. A lot of bloatware but it was easy to uninstall along with the unwanted tiles in Win 8.1. By the way the 8.1 upgrade did require other Win 8 updates before the 8.1 appeared in the Windows Store. The good points are the weight if you will be transporting it, the resolution is great for Youtube, DVD's, and photo's. The bad points-only 3 USB ports #my Gateway had 4#, and the DTS sound sucks-again my Gateway had Dolby but hook up some decent laptop speakers and voila! I highly recommend it for replacing that old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Ram, Storage

    Rated 4 out of 5 stars

    Excellent Budget Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a custom gaming rig but I wanted something relatively inexpensive that I could game on while on the road. I didn't expect to be able to play games like Crysis on it but was pleasantly surprised with some of the games it runs. Since I already have a dedicated gaming rig I really didn't want to spend more than $300-$400 on a laptop and definitely didn't want to spend $1000 or more for a dedicated gaming laptop. FYI: I noticed a huge improvement by upgrading the RAM to 8 GB on some games like Borderlands 2 and Diablo 3. I was able to find the exact same RAM on eBay for $30. I haven't done it yet, but I am also going to install a 1 GB Hybrid Hard Drive. Not as good as an actual SSD, but will perform much better than the 5400 RPM stock drive.

    I would recommend this to a friend