Customer Ratings & Reviews

This tech is very inspiring. I'm a long-time precsribed hearing aid wearer, so I was very excited about this item. The features and price are extremely compelling. I greatly enjoyed my time with them. The hearing test was intuitive, and sound enhancement (along with the streaming ) were exceptional. The only critique are the size and poor battery life.. When the manage to shrink the product and squeeze a day of usage out of the battery, ill be an ecstatic customer!

I am an octogenarian living in denial. I dislike the behind the ear hearing aids that ells he world off my senior status. I have two pairs of them because insurance offered them to me. I have not enjoyed them. They amplified he background noise and difficult to wear. I dreamed of hearing aids that look like the wireless headphones young duds are wearing. HP hearing aids fi my need. They are excellent bluetooth earphones offering rich sound, they also amplify speech and TV sound. I used to get lost in an amplified speech, for excessive echo and bass. HP hearing aids filters the bass and rumble, I can now understand the Sunday sermons. I'd give this hearing aids a 5, if available in "attractive" colors.

Look like Malignant Growths on your ears! Huge! You won’t want to wear them in public. Besides that SHORT battery life.

For now, I'm rating these at 4 stars. If HP ads a little fine tuning to the app, I would lean toward 5 stars. Here's why... Pros Better hearing -- I have significant, though not devastating, hearing loss. Conversation is often hit and miss, and some TV shows are nearly impossible. Often I can hear, but not understand. With the HP aids, the improvement is immediate and obvious. Huge upgrade to amplifiers -- I tried the $200 amplifiers as a stop-gap measure...waste of time! The HP cost 4 times more and works 10 times better. Decent App -- Customizing the sound via the app is simple and effective. I feel that the app will improve in later editions, perhaps adding some fine tuning. Excellent Bluetooth -- The sound quality for listening to music, movies, podcasts, phone calls etc. is excellent. HP/Nuheara obviously gave this plenty of emphasis, which is why I waited for these to become available. I really wanted an effective hearing aid that also had exceptional bluetooth capability. Simple to use -- The controls are minimal, limited to volume and focus via the app, and tap control on the left HP for phone calls. Stays in ear -- I haven't run while using the HPs, but they have stayed firmly in place throughout miscellaneous household activity and yard work. Reasonable price -- It's too soon for final judgement, but at the moment, these seem to be the best bang for the buck. Cons Appearance -- yes, they are not small, and do protrude a little more than my "regular" earbuds. That's the price you pay for a lot of technology and bluetooth excellence crammed into a small package. Uncomfortable -- After 9 days of trying, I have not yet discovered the secret to wearing these comfortably. After about an hour, they begin to be a little uncomfortable, gradually progressing to the point of pain by the end of 3 hours. Slightly twisting the HPs helps temporarily, but you cannot twist them very far or they start squealing. I have tried all the tips -- but it is not the tip that's uncomfortable, it's the body. In other words, the discomfort is not in the ear canal. I'm hoping that my ears will get tougher over time...before the 60 day trial ends. In summary, there's a lot to like about the HPs. I will give it another month and then decide if the discomfort has improved enough to keep them. I think some others are wearing them without discomfort, and I would think they must be very pleased with this product.

I would give five stars for function and one star for reliability/longevity. I bought two pair, largely because of the limited battery life. In both sets, the right ear hearing aid failed completely. I am currently contacting HP.

I've had my hearing aids two days and the right one isn't working at all. I can't pair/unpair, there's no sound, nothing. I called HP and had to leave a voice mail. I also emailed them and haven't even gotten the usual canned "We'll respond asap" response. This is very disappointing for such an expensive item.

Quality and well made, easy to learn how to use and setup, and it has a great hearing test to set it up personely for me. Works with phone to talk on the phone, and great sound with the Bluetooth connection to listen to music from phone.

Good sound quality, but won't keep a charge long. It also loses Bluetooth connection sometimes.

I bought these hearing aids 6/4/2023. So far they sound better than the ones i purchased an insane amount of money for. Very good. Overall a great buy for the money. Bluetooth, wear like buds, good with music. If you have moderate hearing loss. These are the ones to get.

OK device, Easy to setup. Amplification is Not strong. Battery life not as advertised.

I really liked what I had read about the HP aids got them home and way too large,made my ears sore just trying to get them to fit right then couldn’t get them to Pair with my iphone so sorry but had to return them

Great except they didnt fit my ear. !!!!!!!!!!!!!!!

I'll make this simple. As for a hearing aid, they work fantastic except in wind. They keep shutting the sound off drastically. Makes sense but they should ramp down some. There is a bug with them though. I bought 2 pair. 1st out of the box the "Connected/Disconnected" voice, music playback and phone call was distorted, staticky. Returned and had another pair the next day. 2nd pair not issues everything was working great till day 3. Same issue. Emailed support and the only option was to return. Do note, sometimes putting them back in the case would cycle their power and would fix it, but the next time/day I go to use them, same issue. The issue didn't matter if they were connected via BT or not, didn't matter which phone they were connect to either. There is a bug, hopefully they can get it fixed. I really liked them but I am trying another version of them.

I purchased these on 5/16/23 and on the morning of the 17th they were dead; wouldn't connect to the smartphone app or turn on. I contacted HP customer service and was told to exchange these at BestBuy which I did on 5/18/23. Now on 5/30/23 the second set is DOA just as the first set. HP Customer service says they are becoming aware of a problem and are working on it, have a nice day. That's not a good answer as far as I'm concerned. They're great while they work but two sets in under a month bad is a bit much!

Size and comfort level are lacking. Battery life is not good.

I purchased the HP - Hearing Pro and as a promotion, a free pair of the Nuheara - IQbuds 2 MAX Personal Hearing Amplifier. For my particular hearing challenges, neither pair were very helpful. In most environments, I was able to hear voices more clearly without the hearing aids. I would not be able to recommend either as a hearing aid. That being said, the Nuhera IQbuds were much better ear buds and offered much more control through the associated app. For use as ear buds, the Nuhera IQbuds were very good but are also very expensive. There are better ear buds for a better price.

These worked wonderfully... for one day. Then they wouldn't turn on, even though when I put them in the charging case, the light showed green (fully charged). There is no manual switch or reset button - you can only put them in the charging case (which is supposed to automatically turn them off), then take them back on, which should turn them on. I tried contacting their tech support. Phone call got me "no representatives are available, please leave a message." Email got "we will try to get back to you in 24 to 48 hours." It seems HP has licensed these from Nuheara, which is based in Australia... and thus 12 hours ahead of me here in US Eastern time, making phone support difficult. I brought them back to Best Buy and exchanged them for another pair. Those also worked for one day and then quit. 52 hours after my original email, the support got back to me... to ask me the serial number and where I bought them. I sent that back, and they sent me the same instructions as in the manual, just written out step-by-step. Ultimately, I decided to return these and get another brand, which I am using now. They've been working fine for four days now. It's a pity, really - the HP hearing aids were less expensive, and did a very good job while they worked. Looking at other reviews, though, it seems other people have also experienced them failing very soon after purchase. If they can fix that, and maybe get some US-based support so it's possible for their US customers to reach support during normal daytime hours, that would fix the issues I had, but as it is, I can't recommend them.

Let's keep this simple. The HP HearingPro OTC hearing aids are excellent earbuds, but I think fall down a bit as hearing aids. Positive first - the audio quality is absolutely first rate, among the best of the earbuds I've used. Listening to music is a blissful experience, and the call quality is also excellent. The setup/'tuning' app is easy to use and initial setup takes only a few minutes. The two major downsides are the short battery life and the lack of options in the 'tuning' app. I have mild to moderate hearing loss: Sometimes struggling to follow converstions in crowded venues Turning the tv up louder to follow the audio More noticeable with higher frequencies This means I could put the aids in only for those 'as necessary' situations, but I'd really rather just leave them in all day. I've averaged about 6 hours of use before having to stick them in the charging for a recharge, which means having to recharge them at least once and sometimes twice during the day. The app, while easy enough to use, doesn't really give you any data about the level of correction it has programmed, and really provides very limited manual control over the aid parameters. The app tunes the response based on your response to tones at varying sound levels. After the initial tuning, the only adjustments available are overall volume and focus. There is no way to manually fine tune the frequency response or tune for things like wind noise. There are two more minor annoyances as well. The units are large enough to be very apparent, looking like ear buds, which may or may not suit the occasion. The ear tips are supplied in only three sizes (S, M, L) and although they are supplied in both silicone and moldable foam, a larger range of sizes may provide a more comfortable fit. All in all, the HP HearingPro OTC hearing aids are decent enough, but I felt like they just missed the mark a bit. Hopefully the app will be improved to provide much finer control and more options for situational noise control in the future.

Good for the right person, didn't work for my Mother in law they were too bulky. Sound was fine just couldn't get her to use them

The right hearing aid quit after 2 days. Contacted Nuheara on Nov 1st. Very slow response. I purchased these and had them delivered through Best Buy on October 28th. After the usual stupid and useless troubleshooting, they either work or they don’t. End of. I was told they have to go to Nuheara in Kentucky. It took far too long to get a return authorization. I returned the pair on Nov 17th. I was told that once my shipment is in transit, my new pair will be shipped. No, they did not do anything until Nov 22nd, the day they arrived at Nuheara. On Nov 24th a label was created according to Fed Ex. Nov 26th, still sitting at Fed Ex in Kentucky. I have kept Nuheara informed of the situation at Fed Ex. Now it is Dec 1st and Fed Ex says the order is still at the FE location in Kentucky and there is no delivery date. A waste of 7 days in getting the replacements. I have no idea when they will arrive as FE doesn’t know either. Nuheara has not been helpful or concerned about the situation. Today I told them to give me a darn refund and keep the darn things! Nuheara, as a good faith gesture should have shipped the replacements via second day air. For all I know they might be coming by bicycle, if they’ve moved at all. I’m in California. If your gut feeling is the product and the company are unreliable, please do not talk yourself into buying them anyway! At one point it took 6 days for an email response from Nuheara. It’s been 34 days since I purchased this product. I have nothing except a lot of aggravation and a BB payment coming due, for a product I don’t even have!