Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 73 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers enjoy the LaserJet Pro m402dw's fast print speed and ease of use, frequently praising its wireless capabilities and quiet operation. Many appreciate the printer's duplexing feature. However, some customers note that the toner replacement cost is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 72 reviews
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Best laser printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first printer was the HP LaserJet 6P that I purchased 20+ years ago. I still have this printer for my PC. Purchased this new HP LaserJet Pro m402dw so I can have wireless printing from my iMac, snartphone, tablet, and laptop. For laser printers, I look to HP due to my experience with my "antique" LaserJet 6P. Wireless printing works great and easy to connect to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the second one I purchased!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the first one for several years and still have it. This one is a Holiday Present for my step daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print speed

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is very quiet and fast. So glad that I purchased this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print speed

    Rated 4 out of 5 stars

    Very Good Small Office Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold a lot of paper in the tray but the first page it spits out is very quick. Easy set up. Very good for basic printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print speed

    Rated 5 out of 5 stars

    Great printer for home office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and useful for AirPrint or networking printing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print speed

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good black and white printer. Simple and to the point.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Busy Office, Great Equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that the HP - LaserJet Pro m402dw is a top-notch, quality printer. It's made for a business office; it's made for high-output printing demands. This is not your residential printer. With Wi-Fi and Ethernet connections, this HP Laserjet should have a long life. A++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece who is in college. It is low cost for her and easy to use. Also, got 2 year warranty, as she live in another state so if anything happens she has tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need a black and white printer that has all the bells and whistles... this is the one for you. It pretty much was plug and play. Took less than an hour to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Great Printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this printer for 3 of the office workstations. The print quality is great and all of our employees are extremely happy with this. Would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good printer. We had a small problem that they could not diagnose. Since I had a warranty through the Geek Squad, they gave me a brand new one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Features and functions perfect for its use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to install and great to use. Features and functions were exactly what we needed for this personal use printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Great low duty wireless B&W printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer for a low duty home office, setup was quick and easy. Printer has nice quality and quick print cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Back up printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to set up if you already have your wireless router in place. Also you can plug it into any usb port on a laptop and print directly.

    I would recommend this to a friend
  • Pros mentioned:
    Duplex

    Rated 5 out of 5 stars

    Would definitely buy again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints envelopes, duplexes. Print quality is excellent. Replaces our old HP5000n. Does everything we've asked it to do. Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Fast Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. My spouse uses this printer for her home based business. Cheaper and faster than our Canon ink jet printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 4 out of 5 stars

    very good wireless printing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy wireless setup when using the procedure that links the printer via USB to set the SSID and password then the USB cable is removed. Be sure to download the current software from the HP site. Reasonable speed and convenient envelope printing

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Great Printer - Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer to replace an HP LaserJet 400 M401 and it has shown to print quicker double sided documents.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Prints very fast and high quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It prints very fast and at a nice quality. Perfect for small office/home office

    I would recommend this to a friend
  • Pros mentioned:
    Duplex

    Rated 5 out of 5 stars

    Workhorse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered about 6 of these for various locations around my company. Nice basic duplex printer.

    I would recommend this to a friend
Sponsored