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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 73 reviews

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92%
would recommend
to a friend

Customers are saying

Customers enjoy the LaserJet Pro m402dw's fast print speed and ease of use, frequently praising its wireless capabilities and quiet operation. Many appreciate the printer's duplexing feature. However, some customers note that the toner replacement cost is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Pros mentioned:
    Print speed

    Rated 3 out of 5 stars

    Can't get this LaserJet Pro to hook up to my WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer and it prints well, but I am unable to get it hooked up to my WiFi. It isn't recognized. I have tried to chat, called Geek squad and Best Buy. No good results. Only works plugged in with the USB plug.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ok printer for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we still need to print so we install these printers on our workstations they do their job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality printer for that price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been innovating in their printers design and technologies, as a final result so far I love this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My staff seems happy with the purchase, with no complaints. easy set up out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup on both Apple & PC products. Fast print speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints quickly with a sharp image. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no problems with this printer. Price point is excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless set up is not easy. It took a long time to setup and HP customer support was not helpful. Would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with wireless printing from phone or tablets at times, but otherwise a very good printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been pleased so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a pretty good choice for a printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great in the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in November of 2017 for a secondary small office printer. It is March 2019 and it won’t print, won’t connect to the two computers, and at this moment I fee like it’s a waste of money. There was no reason for it to just randomly be unavailable.. So now, I’m considering a bigger commercial printer that we don’t really need from a capacity stand point or the expense.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup and Wireless Apple Printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy. I downloaded the drivers and software from www.hp.com/support/ljM403 for fast setup and wireless Apple printing for my Mac and iPhone.

    I would recommend this to a friend
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