Customer Ratings & Reviews
- Model:
- D9L64A#B1H
- |
- SKU:
- 5536500
Customer reviews
Rating 3.9 out of 5 stars with 157 reviews
(157 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the OfficeJet Pro 8210 for its excellent print quality, ease of use, and reliable performance. Many appreciate its wireless functionality and straightforward setup. However, some customers point out the absence of a scanner as a significant drawback, and a few mention the printer's relatively large size. The lack of copying functionality is also noted by some users.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not the best. It jams and doesn’t print all my work.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello, thank you for taking the time to submit a review, we appreciate your feedback and we are sorry for all the inconvenience brought out. HP products generally have a year warranty. I understand you're experiencing a paper jam. Paper jam and feed issues might result from using ripped, dusty, curled, wrinkled, or bent paper. Paper jam can be resolved by performing the following steps included in this article: http://bit.ly/2z478Sf
Arun
HP Support
Rated 1 out of 5 stars
Don’t buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. I won’t ever buy a printer without a touchscreen again. I’m having to throw this one away and buy a different one.
No, I would not recommend this to a friendRated 1 out of 5 stars
carolyn lippert
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been over a month since purchase and Total Tech has not yet been at my home, so I have not had a working printer since I bought item on Sept.20
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Carolyn.
I’m sorry that you’ve had to live without a working printer despite having bought this one in September. I can certainly understand your frustration, having to wait for a professional technical service to come assist you. I want to help you get the printer set up and working like it should, so I’ll direct you to some resources I hope will reach that end.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/hp-officejet-pro-8210-printer-series/7902063
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through the proper steps. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is way overpriced for what it is. Was not satisfied to the least. Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP sells junk and won’t support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to HP standards! Many issues with printer. Very disappointed with customer service and support. Go with another brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
TERRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was missing the glass tray and was clearly a used product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been nothing but issues and tech support is a joke.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rip off Printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible ffeatures for an Office Jet. Minimal productivity. Description is very misleading and inaccurate.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a bell or whistle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I did not know that this was literally just a printer.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works just fine. I looked at so many that I overlooked the fact that this is a printer only. I needed a 3 in one model. I'm to blame for this mistake but I have to say I was so overwhelmed by so many models that I overlooked the details. Darn it! Now I'm going to have to either buy a copier/scan separately or try to go thru the hassle of selling this, at a loss, and buy what I wanted in the first place. Grrrrrr!
No, I would not recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Scanner
Rated 4 out of 5 stars
Great Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, only sorry it cannot scan documents
I would recommend this to a friend - Pros mentioned:Print quality
Rated 3 out of 5 stars
Works well but doesn’t last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer probably 2 years ago and the printhead has quit working. I JUST bought a bunch of replacement ink cartridges so I am repurchasing the same printer but even though the printer does work well, I am disappointed in the short life span. Get the warranty.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Print quality is good.. installation is easy.. I wish it was cheaper........
I would recommend this to a friend Rated 4 out of 5 stars
hp office jet pro 8210
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its nice printer u can put 250 sheets in the paper tray the only thing is the ink is more than hp office jet pro 8600 ink price on xl version by a $1.00 more if u get this printer make sure u sign up for instant ink its cheaper than buying at a store for ink
I would recommend this to a friend- Cons mentioned:Scanner
Rated 3 out of 5 stars
HP OFFICE JET PRO 8210
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not have the capability of scan or copy which is important to me. I will have to return it for an exchange. If you just use print it is ok.
No, I would not recommend this to a friend - Cons mentioned:Scanner
Rated 1 out of 5 stars
Expensive yet cheap printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to other HP printers, this is a disappointment. For the price you’re paying, you should get a touch screen and a scanner. You don’t get any of those. You have to set up the whole printer with two side buttons which makes things incredibly difficult. They used to have such good models but this printer is such a disappointment for what you’re paying for it.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Critical error....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until there was a notice that there was a critical error and an update would be installed. 'Waited..and waited...and waited....no update. Finally contacted HP support...in a call center...I believe in another country. The rep wanted me to turn over my desktop to him.. I was (am) very uncomfortable doing that.....so still have a useless printer. Before the problem it worked great!
No, I would not recommend this to a friend






