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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 16.1" Gaming Laptop's performance and graphics capabilities, frequently praising its speed and visual quality, especially considering its price point. Many appreciate the build quality and keyboard, but some users note concerns regarding battery life and the tendency for the device to become warm during use. While the SSD and display also receive positive feedback, a few customers mentioned issues with fan noise and hinge sturdiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 203 reviews
  • Rated 3 out of 5 stars

    Stopped working within 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great….Before it decided to just stop working while sitting in my desk. I ended up getting in store credit, and will look for another.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good makes too much noise while gaming

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Not What I Expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on sale thinking inwas getting a great deal for the specs it came with. Unfortunately, the laptop keeps crashing, has crackling sound, and weird fan pulsing issues. I’ll be returning it today. Just go with the 12 Gen Intel models when they become more available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a defective product and not happy on the product but service us excellent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a really good laptop but with widows and preloaded programs use about 80% of your ram

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only good for Fortnite and lower titles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I can say it was a very good computer but the best your getting graphics wise on this lap top is Fortnite not good for games that have great graphics and detail.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No the best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst thing that ever happen yo me jajajajsnsnsnsns

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    As much power as I wanted and then some

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet: This laptop exceeded my expectations and handles wonderfully when it comes to gaming compared to my 2070 Super & 9700K desktop. I haven't had a chance to test everything, but I am pleasantly surprised by this machine again and again as it pumps out 4K and 1440p @60hz to my external monitor in games like Destiny 2, Forza Horizon 5, & Nier Replicant which I've tested so far. Pros: - High wattage 3060 variant (115W+ with optimus disabled) - Great Port Selection - Cooling is up to par on my simple laptop stand (no extra cooling fans needed) - less bloatware than usual laptop products I have purchased - Simple, not flashy, gamer aesthetic Cons: - No Battery limiter in the Omen Gaming Hub to improve longevity of battery health There is certainly more than can be discussed (battery life, screen quality with the 144 hz IPS panel, mouse pad, keyboard, etc), but as I normally will be using this device docked into my external monitor, this has been the bulk of my experience with the laptop over the past 2 days. Only other comments are that yes, it's a gaming laptop. Battery life isn't going to be as great as my 2 core CPU, 14-in HP laptop. Yes, fan speeds are going to ramp up, especially when you game, and temps will vary based on context. Yes the laptop will be heavy along with the charger to carry around, but I feel that these are just some of the things most people should expect when buying a "gaming" laptop. Nothing out of the norm, but those "trade off's" come with great performance I'll say. *Disclaimer: I ended up not purchasing this from BestBuy but from the manufacturer directly. I imagine specs should line up the same based on the description and spec sheet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow Thunderbolt Writes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thunderbolt Port Writes are extremely slow. I was getting around 32 MB/s on a Thunderbolt Attached DAS. I tried different Thunderbolt Cable but same issue. The same Thunderbolt DAS and cable worked fine on another Dell Inspiron Laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with static sound, lagging games and windows, and the charger was so sensitive i had to hold it to keep it plugged in. I returned it for a new one and it did the same thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 Defective Units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 defective units. They were slow and I received 10fps in League of Legends. Either I won the scrap lottery or something is wrong here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item. Whoever had it before me messed up the install and didn't work right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer almost 3 years ago for gaming and heavy workload. This computer still running like it's brand new. I have no issues. Love how I can switch from one program to another with no issues on speed or response. If I had to buy another computer, I will buy another Omen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop been having it for 2 years and still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really impressive performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school , but really great for gaming!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 3 out of 5 stars

    Overheats, fan issues, battery issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years of use I needed to replace two fans and the battery. I do not recommend this product at all. My PC also runs very hot above the recommended temperatures.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A beast to behold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about this laptop, I bought this laptop for Java Web Development and for some gaming. I am extremely satisfied with this purchase and I higy recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    HP Omen gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheats a bit and memory/cpu usage used up fast. But all around great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. Highly recommend it who are looking for best performance with best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful performance, amazing display and sound. Highly recommend for heavy work!

    I would recommend this to a friend