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Customer Ratings & Reviews

Your price for this item is $1,214.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.3 out of 5 stars with 126 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the gaming performance, price, and quiet operation of this desktop PC. Many appreciate the high frame rates achieved in games and the ample RAM and storage. However, some users experienced issues with the sleep mode functionality and reported that the cooling system could be improved. A few also noted that the fans could be louder during gameplay than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-126 of 126 reviews
  • Rated 1 out of 5 stars

    BAD WIFI CARD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this pc for about 4 or 5 days now and I hate the wifi keeps on disconnecting whenever I stream and I download a game and you guys are probably say "why are you even downloading a game while streaming in the first place?" well that is because on my acer laptop I could download a game while streaming and the wifi never disconnected but on this HP Omen Desktop my wifi always disconnects whenever I stream which is really making me mad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fps, Noise level, Performance

    Rated 5 out of 5 stars

    Powerfully quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just start with a disclaimer- I got this on during a flash sale for $799. I don't think the list price of $1349 is a good value here, but I am basing my review off what I got the item for. Considering at the time of writing this review the cpu and gpu parts alone sell for around $450 combined, $800 for this rig is a great deal. I had built a few gaming pcs in the past, but I'm too busy now with work and kids and budget is smaller, so I went with a mid range prebuilt this time around. The build quality to me is great. The case is a solid mid tower. It doesn't feel flimsy or cheap. The front lighting on the fan is really cool, as is the inside to peer at, though mine's under a desk so I guess a gimmick, but still cool. The cable management is clean. All tied up and routed correctly. I saw some reviews mention fans not plugged in. Not the case with mine. Everything is working. The fans are super quiet as well. The front usbs are recessed but still pretty easily accessed, along with the power button. I guess if you were putting it way back under a desk you might have an issue there. It also came with a keyboard and mouse but I haven't used them since I have my own gaming ones. It started up right out of the box and had win11 preinstalled so I just registered it and was gaming in about 5 mins. Well, downloading my games anyway. It's running everything I have at 60 fps. I only have a 1080p, 24 in, 60 hz monitor so the Radeon 6600xt is plenty fast for me. If you check benchmarks the 6600xt can only get to ~45 fps on ultra 4k settings for most games. So if you want to play 4k on ultra this won't be fast enough for you, but for the budget audience this is aimed at, it's a great buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gift for grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson. The light display is amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Omen PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several minutes to boot up when received and eventually quit working. Had to return. Good customer service with the return at the best buy store in Mankato, MN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RGB not working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RGB is not working. Tried all the ways possible to fix it but its not working. If anyone has a solution, let me know. I will change the review and rating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Are you kidding me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this pc 3 weeks ago. The moment i turned it on it was making a very loud clicking sound. So i took it back and got a replacement and guess what...... IT WAS BROKEN. instead this time it was making a horrible grinding sound. Now im going onto my 3rd pc.

    No, I would not recommend this to a friend
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