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Customer Ratings & Reviews

Your price for this item is $769.99

Customer reviews

Rating 3.4 out of 5 stars with 7 reviews

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43%
would recommend
to a friend

Customers are saying

Customers find value in the Pavilion 13.3" Laptop for its portability and solid-state drive. However, some customers have experienced issues with the laptop's Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    2-in-1/360 capabilities
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Perfect for Casual Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my Surface 3. I loved the Surface, but I realized I missed having a traditional laptop. This is perfect because of the 2 in 1/360 capabilities. I have not had any problems with speed or the touchscreen. The only problem I have had so far is that it keeps dropping my Wifi connection. I don't do much on . here, mostly just web surfing, email, and movies; so it works great for that. I will say that I think the display on my Surface was a little better, but not anything to be concerned about.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching a lot different laptops I found this in decent price works really fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Returned the item and bought surface pro

    No, I would not recommend this to a friend
  • Cons mentioned:
    Build quality, Wifi

    Rated 3 out of 5 stars

    Nice laptop but WIFI issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice small laptop with loaded configuration. However, it has constant wifi connectivity issue. It drops the wifi frequently. I read many forums where others have same issues with this laptop. I tried all possible solutions but still no luck. Didn't expect this from HP laptop and that to after spending this much money. Guess what this is going back to HP, I will have to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight, Power, Speed

    Rated 5 out of 5 stars

    Great Laptop for Travel Needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with power to do work and presentations on the road. I also wanted speed and light weight. This PC meets all my needs. I have MS Office Pro and several work related applications installed with plenty of room left for more. This is a good overall use laptop. It is not for heavy duty gaming, but can do most anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight
    Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Disconnects from WIFI constantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Light weight, easy to work with. Cons : The WIFI keeps disconnecting.. Had to return this laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio, Wifi

    Rated 1 out of 5 stars

    constantly loses WiFi connection, other problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose Wifi connection at least twice an hour, often three or four times. Other problems occur; for example, I suddenly lost all sound, a systems check indicates no audio capacity installed, and the trouble shooter fails to fix the problem. The troubleshooter feedback log shows many other experiencing the same problems, but HP does nothing. This laptop is a total disaster.

    No, I would not recommend this to a friend
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