Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 159 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Pavilion 15.6" Laptop for its great value, fast performance, and large screen size. Many reviewers found it to be a good deal for the price, with one customer saying, "Good deal for the price." Others praised its speed, with one saying, "This computer is [...] fast." The 15.6-inch screen was also a hit, with one customer saying, "Good size screen for watching tv/ movies." However, some customers did have issues with the touchpad and Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 159 reviews
  • Rated 4 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of touch screen feature, otherwise vey good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I wanted was no longer in stock but the sales associate showed me this one and I couldn't be happier. So sleek and light. Perfect for school and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I will my friend to buy this laptop too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt. I got exactly what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine computer for its singular need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple working computer. Not good for everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Low Price for a Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first lap top and I am very impressed with my purchase. It was a great deal for the price that I paid. So far, I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research online before buying this. Most reviews were great and some so so. I personally LOVE this machine and would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a nice laptop. The screen doesn't get very bright so not great for sitting on porch. Very fast. TouchPad has lots of tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer service/products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best service with Best Buy in Tulsa Hills. They were so helpful and accommodating. The products we purchased were great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our girl who is in college. It runs smoothly as it should without any complication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a well sized laptop. No problems with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great choice that I had made. The sound in it is loud and good. Windows 10 looks great on it. Overall great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the full screen and high definition sound this computer would make anyone happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad if your expectations are average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy. Boots up slowly most of the time even with the 1TB hard drive and supposedly fast processor, and programs like photo loading from a phone are randomly understandable, usually requiring a shut down and restart.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. In fact, I'm using it to write this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am really enjoying it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first computer, but it's working great. I'm still getting used to the Microsoft changes. The Hp is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and navigate through the system. I refer to use the folders since I am not yet used to the larger icons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Am still getting used to Windows 10, but everything seems fine, so far. HP never fails me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor
    Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Best Laptop in price range.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start by saying I don't ever go out of my way to write a review, and the fact that I had to make an account just to write this.... Was really me going out of the way, I don't even know where to start, but this computer is AMAZING I was testing out the graphics with basic pretty common games and I was able to play league of legends on the HIGHEST levels of graphics and still had 100+ fps with not even the slightest of lag and I had Skype plus soundcloud running in the background.... This thing is definitely a powerhouse, if you're a casual gamer in college or with modern uses for the computer.. Now let me just go over some pros and cons with you guys, keep in mind this from my point of view as a college kid that likes to game. Pros: First like me start with how nice it looks, the whole silver look on it is great, really beautiful to look at, it also comes loaded with windows 10 which is good because trying to upgrade from 8 just felt really buggy to me, the 1tb hard drive is plenty of room for games, music, photos, and documents. Now the processer, I know there are a lot of people that aren't fans of AMD, and even I was shy of skeptical at first but this particular model has been nothing but kind to me, it handles games, streaming, everything well, plus with the 6gb of ram and he 2gb of memory on the video card itself, for the price it just sounds like a steal. Cons: Despite all the good I mentioned in the laptop there were a few things I noticed that would have been nice to add. It's missing not Bluetooth, most of the lower end laptops support Bluetooth, and with the new windows 10 Bluetooth feels so natural and easy, almost like how you would turn it on like on a phone or tablet, so not being able to wirelessly connect to some speakers is a slight downfall. Also the touch pad seems a little weird to use, but adding a mouse quickly defeated that. Another thing I noticed is the arrow keys are smaller then average, it doesn't affect me, but if you're a big mmo player and happen to have big fingers then you could find yourself a problem. I would recommend walking into the store and getting a good feel for it. Outside of that there was nothing major that would make me short it to 4 stars. All around I love the laptop, it fits my needs, if you're a casual gamer and want a really decent laptop, but don't want to spend over $500 this is a steal. Now if you aren't a gamer, and more so just a casual browser, this laptop is still extremely good for its price range, I looked for hours on end and couldn't really find anything that compared, but you could probably get away with a lower end model. But in all honestly I recommend coughing up the change and buying this one. It is so worth it. Hope this review was insightful! Enjoy your new laptop ! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Easy to use and runs smoothly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have gotten this computer. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps open quickly! I am still learning the new Windows program.

    I would recommend this to a friend
Sponsored