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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 38 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are pleased with the Pavilion 15.6" Touch-Screen Laptop for its vibrant color options, particularly the purple color. They also appreciate the laptop's fast performance and user-friendly interface. The touch screen feature is another highlight, making it easy for users to interact with the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome the touch screen is a plus the screen is a good size

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Laptops Programmed for Problems?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last laptop shut me out & refused to recognize my Password. So I buy this new laptop thinking it'll be better, new right? NO! 1 year and 2 months, 3 weeks it does the same thing. (HP 'puter) I've got to think these are rigged to have problems right after the warranty runs out. Bought both at Best Buy. Disgusted!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Frequent glitches

    Rated 1 out of 5 stars

    Awful for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this computer . I use my computer for school and 45% of the time it glitches and restarts ! Most of the time I'm in the middle of my paper ! So upset with this purchase that I'm stuck with .geek squad is no help !!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the laptop touch screen. My best friend has the Dell in the same color and touch screen. I have not had a computer since 2008.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great laptop. I would buy it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. The color is perfect and it is lighter than my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer and I love that it came in purple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to school online and this laptop works great for what I need it for.

    I would recommend this to a friend
  • Cons mentioned:
    Pre-installed software

    Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop, especially if you're in a bind. Comes loaded with pre-installed stuff you aren't going to ever use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Pretty but went out in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and worked well at first, but as soon as the warranty was up the hard drive went out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased for an exchange student who needed good "student" computer. Also used Skype and needed memory for a year of pictures and memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my mother and she's absolutely in love with all the features, the quality, and the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 14 year old daughter. She absolutely loves it. Beautiful color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my 14 year old. She loves this product and never puts it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my retiring executive assistant. She loved it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I have had my eye on this laptop for a while. BestBuy had a good deal and I purchased. It arrived quickly. I set everything up and the VERY next day after signing in the touch screen would not respond I even plugged in a mouse and NO RESPONSE ON THE MAIN PAGE. I am SOOO disappointed. I will be returning ASAP HP I hope this is a fluke!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound goes in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound issues from day one, get better then acts up again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dont really like this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think this computer is worth all the money I paid for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Fast, Touch screen

    Rated 5 out of 5 stars

    Gorgeous!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! it's fast, touch screen, and PURPLE!!!! My first laptop was also purple but I dropped it and it became history. This one however, I plan on treasuring for the rest of my life. Especially now, that they stop making it. It's fast, battery lasts long enough and the large screen is heaven. I am 16 and buying this laptop with a budget was the best decision of my life. Exaggeration, but still. The point is, I don't regret it. Especially when I was confused and the geek squad was really nice and helpful.

    I would recommend this to a friend
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