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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 325 reviews

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90%
would recommend
to a friend

Customers are saying

Customers find value in the Pavilion 17.3" Laptop's large screen, affordable price, and user-friendly Windows 10 operating system. Many users appreciate the laptop's storage capacity and comfortable keyboard. However, some users have concerns about its compatibility with older parts and limited RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-325 of 325 reviews
  • Rated 5 out of 5 stars

    Great laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale rep was very helpful with this purchase. Thank you. g.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall would recommend to friends and family

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard Failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the trend is toward touch screens but we bought our HP laptop in December. By March the letters were rubbing off the keyboard. We contacted HP and they would not send a repairman to replace the keyboard. They wanted us to send it somewhere which would take 2-4 weeks. Best Buy doesn't do this kind of replacement. Poor choice of supplier for the letters on the keys.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Display is not bright enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key board is sluggish, screen is not bright enough to watch movie. Speed is OK.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Internet issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer functions great however there were some major connectivity issues. Had to have Hp remove the Internet connection drivers and re install them. The connection was still way to slow song returned the computer

    No, I would not recommend this to a friend