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Customer Ratings & Reviews

Your price for this item is $411.99
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The comparable value price is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 356 reviews

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86%
would recommend
to a friend

Customers are saying

Customers admire the Pavilion Desktop's performance, ease of use, and its affordable price. Many appreciate the ample memory and hard drive storage, finding it easy to set up and quiet in operation. However, some users express difficulty adapting to the operating system. The older Windows version is a point of contention for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 356 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quick and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck. quick to boot and graphics are pretty good too. My PC nerd friends say I paid 50 bucks more at B.B. than new egg, so what. went and picked it up right away after on-line purchase. Came with mouse and key board which was nice too.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 3 out of 5 stars

    Why no Windows7 available in-store?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 was designed by and for people who dislike using computers. The entire system totally crashed and had to be reinstalled after less than 2 days out of the box. Why Windows 7 is not available for in store purchases is a poor business decision IMO, and I would have been my much preferred choice had I been given that option. My old system (HP Pavillion w/Vista-6+ years old) crashed,and I needed a computer ASAP for work purposes,or I would have waited.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast, easy set up. Starts up and restarts quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very computer savvy and was easy to set up. Used an external hard drive to move all my pics, movies and docs over. Using old lcd monitor also. Keyboard seems a little cheap compared to the one i was using from my 2006 HP. This Cpu seems very fast. Would be better if priced a little lower or thew in Office to go with it. I like the windows 8.1 that it came with. Easy to use. Startup and restarting is very fast. Came with a free month of Mcaffee. Mcaffee is also discounted if you purchase for a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Price for it's Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a problem with uninstalling a software (2010 Office not recommend) afterwards in window updates, it was still trying to update a software that i had uninstalled..call HP there tech. got into my computer to fix the problem.. inmmediately they request that i return my computer so they call repair it. sent the shipping box..I haven't sent it yet.. after reseting my updates a few times, not letting it update (Auto) it just stop.. I have up to a year to follow-up with HP.. oh Yeah I installed Office 2013 working fine..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for using on flat screen tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model I got was exact to what I wanted. It gets online and I can do whatever I want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this PC came with a corrupted hard drive right out of the box. Best Buy had to pay for a Geek Squad staff in home visit a couple of days after purchase. He got the problem repaired and since then it seems to work as expected. However, It is slower than I expected. No problems since the fix but I was and I am still not happy about purchasing a computer with a problem. It was not the fault of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my last HP Pavilion system for about seven years and only replaced it due to virus problems and XP support being dropped by Microsoft. I now have this new Pavilion along with a W2071d monitor and an HP Envy 4500 All-In-One printer so I basically replace the old system with the equivalent new system. That should tell you something about how well I liked the previous HP system. I'm rating the Pavilion as "excellent" in view of the good reliability of the old system and similar expectations of the new one, plus I did search around a lot on the web and at Best Buy and didn't see anything I liked better. I purchased the whole set-up for under $1,000 which is a bit less that I paid 7 years ago. However, the old Pavilion did have a sliding cover which protected the ports and jacks from dust; this one doesn't. I can tell you that after having the old system for around 7 years that it did get dusty around there. Hopefully HP knows what they're doing and if I clean this machine every month like I intend to dust won't be a problem. We'll see. I do like the sleek, shiny, black appearance of this setup (PC, printer and monitor). I bought it for functionality and reliability, but it doesn't hurt to have it look nice, too. It motivates me to keep my desk uncluttered so that I can enjoy the appearance of the equipment. If you've heard horror stories about Windows 8, I wouldn't worry too much about it. I took a 3-hour course on Windows 8.1 and got to feel fairly comfortable with it before I bought the machine. I also hired a professional to set it up for me for $80. He set it up so that it looks a lot like the desktop on Windows XP. I can get around the internet and email and use Word and Excel just about like I always did so life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Price

    Rated 5 out of 5 stars

    great work computer with lots of features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a work computer for my wife. had alot of memory, windows 8, plenty of hard drive space, and for the price, it was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs great, quite , meets my needs, will play my games. windows 8.1 works fine still getting use to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother and she is very happy with product. Easy to use and much faster than her previous computer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good computer for the price range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance improved greatly after McAfee was removed. Very happy with it now. Good value for price. Windows 8 is not ideal but I thought it would be a good idea to have the latest operating system as long as I was getting a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The computer is meeting my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is use for my home needs and it is meeting those needs. The transfer from my older computer to the new one has gone smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Random only memory stick was easy to install and synched with my computer with out any trouble.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8, Windows version

    Rated 4 out of 5 stars

    Still learning new Windows 8 from XP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs great. I am still learning Windows 8. Extremely disappointed that it does not come with a word processing program.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    good features for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the time to really sit down and utilize all the features of this computer. It's just good to have the speed and performance that I have noticed. Not sure about the 8.1 Windows yet...takes time getting used to. It is so different than what I have been accustomed to...so different than any of the other versions! Looking forward to really sitting down and utilizing all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer, I am still new to the program, but it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really enjoy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, could be downloaded with Microsoft office. Easy set up, plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice computer for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is nice and perfect for our family, it is easy to use and operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and easy to use, easy to navigate through all of the new windows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Have a had good luck with HP, good to be updated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started. Easy to find helpful hints. Lots of memory.

    I would recommend this to a friend