Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Pavilion Desktop's ease of use, performance, and speed, frequently citing the solid-state drive as a significant advantage. Many also praise its good value for the price and ample storage. While some users expressed preference for a different operating system, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 861 reviews
  • Rated 5 out of 5 stars

    easy to navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was having big troubles with my older computer that was updated to window 10 from vista I think, it did not have the ability to keep up with the updates. This system has a lot of the new features I wanted without all the bells and whistles I did not want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for light home/office use.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value around. Replacing an old PC that I use that home for just general email and typical semi office work. I didn’t need all the bells and whistle’s but I didn’t need a good PC. Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Computer OK

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer OK but the change over from Windows 7 to Window 10 is not what I was expecting in having a hard time with my data download, Had to have geek squad work on tower for data transfer twice and still not getting what I expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 3 out of 5 stars

    SSD helps it run better!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Intel i3 computers go, HP did the smart thing by including a SSD drive for the operating system. Paired with 8gb of memory, the computer runs well and should be a good system for home business needs a light gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent CPU and perfect for Office Use. Good for just using iin a small location that doesn't need huge computing power but maybe just Office and a few select programs with internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Performance for Lowest Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a casual user of a tower computer then this model is quite adequate. If your use of a tower is email, spreadsheets, word processing and general Interest searching then this model won't break your budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as previous HP products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer; and although the technical specs are equivalent, it is not as good as the Pavilion I bought previous to this one. The CD drive is inferior to the last one, and the ports on the front of the unit are not as conveniently located nor as numerous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ordered this PC open box but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this PC open box but... it was canceled by Best Buy even though it showed that their inventory had three in stock. Not sure what happened there but, I am happy because I wound up finding a better HP desktop to fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very dependable product, I only wish I knew all of the things it can do, need a class on Microsoft 10 and will always go to Best Buy and the Geek Squad for all their knowledge and patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for the not-so-tech people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a challenge to get familiar with the system. It is so different from our old machine. It does not heat up like the old one did. We like that. Little by little we are doing much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now i have to learn Windows Ten!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My transition from Windows 7 to windows 10 is going well. i do have a lot to learn and get comfortable with, but no problems with the equipment!!! I made a good choice with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for Grand Daughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Look to surprise my 4 year old Grand daughter who is starting School. Found this Great Computer. Grand Daughter will be able to use now and grow into it when she gets older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast computer for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer actually boots up quicker than most of the ones in this same price range, its ready for logon in less than a minute. it is very responsive with most all apps as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP a few weeks ago after my business computer died. Plugged it in and was back to work. Just wish the SS drive was larger. You have to be careful where you load your programs. SS drive will fill up super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer was recommended by two Best Buy agen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad at local store set up this new computer and installed software, etc. So far so good. Hope to have many years of problem-free computer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP has Windows 10 with it. I would recommend getting a touch screen, however, they are costly, and the tower works fine with our old monitor that is not touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the computer, screen, keyboard and mouse. The service was great. Wonderful to have equipment that works to its expectations and not have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good business computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for doing office work, not for gaming. Purchased for office work so happy with the product. One minor thing is the keyboard's bluetooth had some issues when first used, but seemed fixed with a driver update.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Replacement for older computer for Parents

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace much older computer for my father. Not bells and whistles but good processor speed. He uses it for Excel WORD and email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very old tower that after many times taking it to a repair shop still not working properly. Got this new tower and have not had any problems.

    I would recommend this to a friend