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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 3.2 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 2.7 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers highly value the performance and price of the refurbished Compaq Desktop, frequently citing its speed and affordability. However, some customers reported issues with the processor, power supply, hard drive, and included mouse, expressing concerns about discrepancies between the advertised specifications and the received product. Several users noted the ease of setup and use. Upgrades to the RAM were mentioned by some users to improve performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good and inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for the low price to use as a temporary desktop, until I was able to acquire the machine I really wanted. It remains a good backup to my main computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good machine, but really kind of slow

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, but it's really kinda slow. My HP laptop is lightning fast compared to this desktop. We use it for web surfing and document creation. This would not be a good machine for gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    worst buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    piece of garbage. does not have the correct power supply and when i got the correct power supply does not turn on. worst buy ever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no power and no fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power would not stay on. Fan wouldn't come on. We couldn't use it at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP - Refurbished Compaq Desktop - Intel Core i5 -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - Refurbished Compaq Desktop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Black easy desktop to set up. did not like that microsoft making me sign up an account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than what I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issues that even my computer friend can't figure out. Also, very noisy at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    it is a good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good replacement of old computer for the money. It is fast and it works. I've had good luck with the refurbished computers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer even with it being refurbished. The storage is very good. It runs decently fast. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a refurbished desktop. Didn't want to spend the money for a new, since I only use it for Internet, email, and Office. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive, Processor

    Rated 1 out of 5 stars

    Check system specs as soon as opening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not come as what was listed. I instead got a core i3 machine. It was a double negative when the hard drive failed 2 days after the return period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old all-in-one computer died a short time ago after giving indications that it would do so. I did not need an entire new desktop, but enjoy the visibility of a full screen and full keyboard so chose to shop for a replacement tower. This one has worked out beautifully for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great for just easy office work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It does not seem any faster than my old one except is is Windows 10 operating system vs 7

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this refurbished desktop less then 6 months and it stopped working already. Have to wait 2 weeks to have someone look at it under my extended warranty. While my child has no computer for his on line school. So will have to purchase something else and will not purchase from Best Buy again due to this issue. I have been a customer for at least 20 years but no more.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower is more than enough to produce standard business files and run many applications at once. Great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a computer die. BB had this great replacement to us in less than three days. It really fit the bill and kept us going

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Desktop HP is great on Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished desktop is perfect for a college student. Speed and memory is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved it , it easy to operate no hassle , it takes you right to the point no gimmicks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurb HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer died and I did not want to drop a lot money into a new computer that could run Windows 10. This refurb'ed HP was just what I was looking for. It has been running for 3 weeks now without any issues. Hopefully it will keep on running without any major issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Jonesy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurbished model because I really did not want to buy a Computer at this time. It works Great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an inexpensive computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do seem to have to clear memory as a lot of games seem to take alot of it.

    I would recommend this to a friend
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