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Customer Ratings & Reviews

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Customer reviews

Rating 1 out of 5 stars with 4 reviews

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Customers are saying

Customers consistently note issues with the performance of the refurbished EliteDesk Desktop. Several reports describe the computers failing to boot correctly upon arrival. The units experienced problems such as continuous beeping and flashing lights, indicating potential hardware malfunctions. This suggests significant quality control concerns with these refurbished desktops.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    3 different units Dead on Arrival

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were hoping to use this as our kid's computer but we never even got the unit to boot up. When we tried to turn the unit on it just beeped over and over and flashed a red light. We assumed it was just a bad unit. We ended up returning 3 different units because all of them did the same thing. We finally gave up and just asked for a refund and bought something else. Do not recommend buying this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    HORRIBLE DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this thinking this would an easy setup easy use computer.. I have gotten 2 of them and both were DOA... Boot them up and they just beep 4 times.....Not sure if its best buy or someone else "refurbishing" them but they are JUNK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit was DOA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unpacking and plugging in, only got repeating error beeping. No video. Even replaced RAM. Completely inoperative. Counting ordering, pickup, setup, returning, completely wasted four hours of my time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    DOA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe it. This computer had one review. 1 star. The reviewer said it was dead on arrival. I thought, it's just one guy, got to be a fluke. WRONG! Mine was dead too. Nothing. I'm done with refurbs. Best Buy was good about the return though.

    No, I would not recommend this to a friend
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