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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 9 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer love the colors and detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ive purchased,very fast and quality prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a light use, home printer. I use an HP 5225 color laser at work and before that, a 3600 and have had an overall good experience with the HP line (in spite of squirrely drivers). I'm not an HP fanboy, but because of my past use of them did give them consideration. I've run the gamut: Brother, Lexmark, Canon, Epson, Okidata, and also used a bunch of inkjet and dye sub for color work. I decided on laser because I print maybe a dozen sheets a month from home (compared to a short booklet run I just did at work of 45 booklets, each of 105 pages duplexed). I didn't want ink because of cost and the hassle of maintenance of clogged nozzles due to lack of use and therefore laser was the logical choice. I needed color and this one came out on top because of the built-in networking, duplexing, airprint support and some other factors I now forget. So this printer was a refurb and dirt cheap so I bought two. One for my dearly beloved also, who has a separate PC and mostly prints boarding passes and such. It arrived in good condition and, honestly, you'd be hard pressed to see how either one of these was a refurbished unit. I was packed completely as new, with new documentation and driver disc. I'm running Win7x and like it that way because newer versions of Windows don't support my Canon camera, which I shoot tethered with Lightroom. I don't know about driver support for newer builds but assume it's there. So this was practically a plug and play install. I set up the printer, plugged it in and went to the touchscreen (which is a good one of decent size, by the way) and went through the wireless setup. No issues: it found my home network, connected and I printed a test page. It does have a fairly long warm-up time from sleep mode but once up and running it prints quickly and cleanly. The text quality at low point size is excellent even on cheap copier bond and the color is quite good. The toner cartridges should last about 1200 pages at average print density, which means that I'll probably change them once every 3 years :-)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    I am thrilled with this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know longer keep up with new technology so was delighted with the features of this small laser printer. I had never tried printing from my phone but found it easy to do the nfc printing. My router was preventing the printer from connecting each time when I turned it on but I found the solution to that. I enjoy the single sheet page feed slot for pictures. special paper, and envelopes. The price made this especially attractive as it was less than the cost of the toners and came with full toners installed. I get good clear prints and auto duplex printing makes this a very useful part of my home office. All in all , I am very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer small tray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this printer for a receptionist to print out various color reports. Works very well. However the tray that holds the paper is very small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer appears to be brand new and works exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price / Performance is definitely there. Out performed my older and larger color printers in about a 10th the space. Cost less to operate to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowest cost color laser printer. Inke is expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent machine at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted at a good price. Only deficiency is a lack of Bluetooth reception.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it then quickly I hated it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First. It was my favorite printer I ever owned. Then it jammed and couldn't get it to work for more than one page at a time. Tried cleaning it and broke it for good. I actually threw this on the ground in my garage I was so upset at the quality.

    No, I would not recommend this to a friend
  • Customer reviews from hp.com

    User rating, 3.7 out of 5 stars with 11 reviews on hp.com.

    See all hp.com reviews
  • Customer reviews from hp.com

    User rating, 4.4 out of 5 stars with 9 reviews on hp.com.

    See all hp.com reviews
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